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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great Dealership! They were extremely thorough on the inspection report! They even recommend changing the brake and power steering fluid I replaced 4,000 miles ago!
Business response:
Thank you for your positive review!
Recent experience is good Only thing missing is a sticker show new milage on front screen . They should change sticker after engine oil change. Regards
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to our Service Director, Mike Highlen, at 817-421-7020 to discuss what we can do to help.
Great service! Very pleased
Business response:
Thank you for your positive review!
Great Service from Dealership!
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Scheduled an appointment; service rep was timely and competent; in and out for a routine service in one hour. Good experience.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Excellent service and cordiality.
Business response:
Thank you for your positive review!
It was amazing service, theyre doing good job. But little bit expensive.
Business response:
Thank you for your feedback!
Dropped off 4Runner at Toyota of Grapevine and service rep was curious and knowledgeable about what was needed for my 15K mile checkup.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Communication was poor. I arrived on Friday Dec 3 for a scheduled 3 PM appt. Vinny was my contact and was honest in telling me they were running at least 2 hours behind. I appreciated that, and we agreed to reschedule. We discussed 2 weeks from the next day, but he could not schedule because the system was not up that far out. Later that day I got a text confirming a 7 AM appt on 12/18, which is what we had discussed. On 12/6, I got a call, indicating I had "no showed" my appt and the caller wanted to reschedule. I told her ... read more
Business response:
Customer service is always a top priority to us, and its disappointing to hear that we didnt exceed your expectations. Please reach out to our Service Director, Mike Highlen, at 817-421-7020 to discuss what we can do to help.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 15,109 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.