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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Took the time to get alignment correct after I installed a 3-inch lift kit. I will keep bringing my FJ here for all my service needs.
Business response:
Thank you for your positive review!
Great customer service Big shout to Service Director Mark Highlen, Service manager Dan Garza & Alex You are guys the best
Business response:
Thank you for your positive feedback!
Great, thanks to David Fraga and Blake.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
All 4 of my service visits have been 5 star services!
Business response:
Thank you for your positive feedback, from all of us here at Texas Toyota of Grapevine!
Courteous, patient and thorough!!
Business response:
Thank you for your positive feedback!
Vinny Nguyen is an outstanding service member. He knows me by name and always makes sure my car is in top condition!
Business response:
Thank you for your positive review!
Gran servicio, Gracias por su atención..
Business response:
Gracias de todos nosotros en Texas Toyota de Grapevine!
All ok. Didnt get waited on as fast as I felt I should have with an appointment. That is ok. Then got a call for an alignment that is really not needed. Then only A couple days later I get a call about tire rotation. What? Just was there. Also my biggest pet peeve with service is I get handed the keys and it is my job to go find my car in a parking lot. Then when I find it, it is my job to take the paper/floor covering out. We pay a lot for vehicles in todays world. At least have a numbered lot to be able to direct the custo... read more
Business response:
We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please reach out to our Service Director, Mike Highlen, at 817-421-7020 to discuss what we can do to help.
I had an appointment for my service. It was an express oil change an d tire rotation. I was meet with the statement that they were running behind. I never thought I would be several hours. I don't think they even started for over an hour. I was very disappointed.
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to our Service Director, Mike Highlen, at 817-421-7020 to discuss what we can do to help.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 15,109 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.