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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great service and friendly people :)
Business response:
Hi there, Thank you for your review. We are glad to hear that our team provided you with great service. Thank you for your kind words and support.
Excellent service from Sabrina and Alphonso! There was a shortage of parts from Toyota corporate , but the service advisor kept me updated on the progress and process throughout. Its advisors like Sabrina that keep you coming back. She deserves a raise and solid recognition for her efforts. The Technician Alphonso was super helpful and knowledgeable and made sure I understood what all he was doing. This was a refreshing service experience.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.
Always great service. Staff is knowledgable and prompt.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.
Very friendly, quick, and great service.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.
Syed was a friendly and very good service person. He deserves a five stars for his job.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.
Quick and easy service. The seating area has amazing refreshments. Overall very nice dealership. Highly recommend!
Business response:
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!
Really nice and efficient
Business response:
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!
This was a pre-sale service by the dealer. I purchased the vehicle from this dealer a couple of weeks later. The leaky tire was not disclosed on sale, probably because they believed it was fixed. The car is still reporting the tire is leaking. I trust this dealer to make it right so I will call to arrange service.
Business response:
Thank you for bringing this matter to our attention. We're sorry to hear about the issue you've encountered with your vehicle after purchase, and we understand your frustration. Ensuring the satisfaction of our customers is our top priority, and we want to address this issue promptly. We apologize if the issue was not resolved to your satisfaction before the purchase, and we appreciate your patience as we work to make it right. Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make th... read more
Had to make two appointment for spark plug change... first appointment they realize that they lack the parts... after a week ... they called that the parts are available....
Business response:
Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you faced with the multiple appointments for the spark plug change. We appreciate your feedback and will work to improve our parts availability moving forward. Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,943 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.