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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great friendly service, will use again.
Business response:
Thank you for your great feedback! We're glad you had a positive experience, and we look forward to serving you again in the future!
The service was prompt and properly completed. My service advisor was also knowledgeable and professional.
Business response:
Thank you for your feedback! We're glad to hear that your service experience was prompt and thorough, and that your advisor was knowledgeable and professional. We appreciate your trust in us and look forward to serving you again!
Salesman was ok, just didn't get there with the numbers. Just like any other car dealership, nothing special.
Business response:
We appreciate your feedback. We would love to speak with you to learn what more could have been done to make your experience worthy of 5-stars. If you'd like to discuss your experience further or have any concerns, please contact General Manager Neal Asaad at 817-329-5949. Thank you.
Extremely courteous and professional.
Business response:
Thank you for your review! We strive to provide courteous and professional service, and we're glad to hear that was your experience. We appreciate your feedback and look forward to serving you again!
They were very courteous and helpful. They tried hard to meet my demands and did except for replacing front window which has a big crack. Otherwise all is good. Love my new car. Thank you Alex, Kayla Hall
Business response:
Thank you for sharing your experience! We're glad to hear that our team was courteous and helpful in meeting your needs and that you're loving your new car. We apologize for the issue with the front window and appreciate your understanding. If there's anything further we can do to assist you, please don't hesitate to reach out. Thank you again for choosing us, and we hope you enjoy your new car for many miles to come!
nice visit satisfied. All staff are helpful.
Business response:
Thank you for your review! We're delighted to hear you had a nice visit and were satisfied with our service. Our team takes pride in being helpful, and we look forward to assisting you again in the future!
Looking forward to buying more from them in the future!
Business response:
Thank you for your kind feedback! We're thrilled to hear that you're looking forward to making more purchases with us in the future. Your continued trust means everything to us, and we can't wait to assist you again. Thank you for choosing us!
The posted Internet price was different from in-store price. We couldn't come to terms on price.
Business response:
Thank you for your feedback. We apologize for any confusion regarding the pricing discrepancy. For further clarification or to discuss your concerns directly, please contact our General Manager, Neal Asaad, at 817-329-5949. We value the opportunity to address your concerns and ensure a smoother experience.
The wait time was reasonable, a quick underhood check confirmed no obvious omissions as best as I could determine. I presented the vehicle in a pristine, freshly washed condition and found it delivered as such. It would have been nice to have the front floor mats vacumned but don't consider that a complaint.
Business response:
Thank you for your feedback! We're glad to hear that your wait time was reasonable and that your vehicle was returned in great condition. We appreciate your attention to detail, and we'll certainly take your suggestion about the floor mats into consideration for future service visits. We look forward to assisting you again soon!
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 15,109 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.