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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Friendly, fast and professional.
Business response:
Thank you for the fantastic review! We're thrilled to hear that your experience at Texas Toyota was friendly, fast, and professional. At Texas Toyota, we strive to create a welcoming environment while ensuring efficient service, so your feedback lets us know we're on the right track. We appreciate you mentioning the friendliness of our team. Creating a positive atmosphere is important to us, and we're glad our staff made you feel welcome. Thank you for choosing Texas Toyota! We look forward to seeing you again soon.
Kind of expensive this time, but it beets new car payments.
Business response:
Thank you for your honest review! We understand that car repairs can sometimes be unexpected. We're happy to hear that even though the repairs were a bit pricey, they were still a better option than new car payments. Our goal is to keep your Toyota running smoothly and safely for miles to come, and hopefully save you money in the long run compared to replacing the vehicle entirely. Thank you again for choosing Texas Toyota! We value your business and look forward to serving you again in the future.
Non-Toyota filters were used but offered to replace.
Business response:
Thank you for your review. We understand your concern about non-Toyota filters being used on your vehicle. At Texas Toyota, we strive to use genuine Toyota parts whenever possible to ensure optimal performance and warranty coverage. We apologize if this wasn't communicated clearly during your service visit. Thank you for bringing this to our attention. Your feedback helps us improve our service.
I love Robert. Have used him for years on all of our Toyota's and now my 2 Lexus I have owned. I told Robert from now on I will have them put the meter on my battery to check it each time because the next day my battery failed and I had to have AAA come give me a new battery.
Business response:
Thank you for the review! We appreciate your loyalty to Robert in our service department for many years. It sounds like he's built a great relationship with you! Thank you again for visiting Texas Toyota!
Went in with a flat, expecting to need a new tire. They were able to patch it for a very reasonable price.
Business response:
Thank you for the review! We're happy to hear you had a positive experience at Texas Toyota. It sounds like our service department went the extra mile to save you money. We're glad we could patch your tire for you at a very reasonable price. Honesty and affordability are important to us, and we appreciate you recognizing that. Please don't hesitate to return to Texas Toyota for any future tire or automotive needs!
Service was and fast!! Keep up the good work!
Business response:
We appreciate the 5-star review! Fast and efficient service is what we strive for at Texas Toyota, so we're thrilled to hear we achieved that for you. Thanks for letting us know we're on the right track! Keeping up the good work means exceeding expectations every time, so please don't hesitate to let us know if there's anything we can do to improve in the future. In the meantime, we look forward to seeing you again for your next service visit!
I did my 3rd new vehicle service at Texas Toyota of Grapevine and as my experience till now so far so great for wonderful service. Thanks Sayed who did great service work!
Business response:
Thank you for choosing Texas Toyota of Grapevine for your third new vehicle service! We're thrilled to hear that your experiences with us have been consistently wonderful so far. We especially appreciate you mentioning Sayed we'll be sure to pass on your kind words about his excellent service work! It means a lot to our team to be recognized for their efforts. We look forward to seeing you again for your next service appointment!
Everyone was nice and the car was repaired properly.
Business response:
Thank you for taking the time to leave a review! We're happy to hear that our team at Texas Toyota was friendly and professional, and that your car repair was completed successfully. It's our goal to provide a positive experience throughout the entire service process, so your feedback is much appreciated.
Everything was great except the length of time I was at the dealership. The only issue that comes up every time is that for some reason there is no record of services between 2018-2021 while I was getting serviced at Texas Toyota of Lewisville. The other services I had at Lewisville from 2016-2017 shows, but after that nothing. When I found this out, I made a list of all the major jobs I had down with the sequoia so when I am questioned about it, I can say it was already done.
Business response:
Thank you for the 5-star review! We're happy to hear that overall, your experience at Texas Toyota was great. However, we understand your concern about the missing service records between 2018-2021. We apologize for any inconvenience this may cause. Thank you again for your feedback. We look forward to connecting with you and resolving this issue.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,943 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.