This profile has been claimed by the business owner or representative.
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Had 12 mth service completed on 2024 Camry. In & out in 90 minutes. Service writer kept me current on status completion and most friendly.
Business response:
Thank you for sharing your positive experience! We're glad to hear that your 12-month service was completed in a timely manner and that our service writer kept you informed throughout the process. It's our goal to make sure every visit is as smooth and efficient as possible. We appreciate your trust and look forward to serving you again!
Service was fine, but wait time was long. The service tech to do state inspection was "at lunch" and had to wait for his return. Seems like they should have more than one person certified to do state inspections.
Business response:
Thank you for sharing your feedback. We're glad to hear that the service itself met your expectations, but we apologize for the wait time you experienced. We understand how important it is to minimize delays, and we appreciate your suggestion about having more certified technicians available for state inspections. We'll certainly take your comments into consideration as we continue to improve our services. Thank you for your patience, and we look forward to serving you again!
Mr Moran is very helpful. I only make appointments and he tells me how long it will take for my car
Business response:
Thank you for your wonderful 5-star review! We're so glad to hear that Mr. Moran has been helpful in providing clear and accurate information about your car's service. We truly appreciate your feedback and look forward to assisting you again in the future!
Robert was very nice and went above and beyond
Business response:
Thank you for the wonderful review! We're so glad to hear that Robert went above and beyond to assist you. We truly appreciate your feedback and will be sure to pass along your kind words to him. We look forward to serving you again soon!
Great excellent value for dealership experience
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had an excellent experience with us. We strive to provide great value to all our customers and appreciate you taking the time to share your thoughts!
Friendly staff. Plenty of comfortable seats in waiting room. Free drinks plus popcorn.
Business response:
Thank you for your review! We're glad to hear that you enjoyed our comfortable waiting area and amenities. Our team takes pride in creating a welcoming environment for all of our customers. We look forward to your next visit!
They were professional, knowledgeable and friendly!
Business response:
Thank you for your kind words! We're delighted to hear that you found our team professional, knowledgeable, and friendly. Providing top-notch service is always our priority, and it's rewarding to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to assisting you again in the future!
My experience was wonderful, staff are great and i didn't wait that long.
Business response:
Thank you for sharing your experience! We're so happy to hear that our staff provided great service and that your visit was quick and hassle-free. Your satisfaction is our top priority, and we're thrilled we could meet your expectations. We look forward to serving you again in the future!
Everytime you go for one the y find a dozen other things that need to be done.
Business response:
Thank you for your feedback. We understand that unexpected repairs can be frustrating, and we strive to be transparent about any potential issues with your vehicle. Our technicians are trained to identify potential problems during routine maintenance to prevent more serious issues in the future. However, we want to ensure that you are always comfortable with the recommended services. Please don't hesitate to ask our service advisors for more information or a second opinion. We appreciate your understanding and continued busi... read more
Texas Toyota of Grapevine has a 4.3 star rating with 15,323 reviews.
Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.