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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They took us in even though we didn't have an appointment.
Business response:
Thank you so much for your positive feedback! We're glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. We look forward to seeing you again soon!
The service was excellent. The estimate was accurate and on point and I was kept informed during the repair. I guess I hadn't realized how much pep the Camry had lost over the years. This repair has changed all that. It's running like new and it's fun to drive again.
Business response:
Thank you so much for your positive feedback! We're glad to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. We look forward to seeing you again soon!
Quick turnaround, great work.
Business response:
We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.
The Service Advisor (Syed) and the tech took great care to completely fix my Celica! Highly recommend!
Business response:
We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.
It was great! Robert is very informative and easy to talk to about the car!
Business response:
We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.
Wonderful and very nice Good behavior Easy process
Business response:
Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and feedback. It's our priority to provide exceptional service, and we are thrilled to hear that we met your expectations.
Inspite of booked appointment it took more than two hrs to get mg car back.
Business response:
We want to extend our sincere apologies for the extended wait time you experienced during your recent service appointment. We understand how valuable your time is, and we genuinely regret any inconvenience this may have caused. Your feedback is essential, as it helps us identify areas for improvement in our service process. We will be conducting a thorough review of our scheduling and service procedures to ensure that wait times are minimized and that our customers have a more efficient and pleasant experience. Please contac... read more
I selected to wait in the lobby for a) maintenance service and b) safety recall inspection. I was disappointed to learn that the wait time could be 2-3 hours! In the future, you should share your rough estimate of this time. I made the erroneous assumption that an "inspection" would not take too long. Had I known the estimated time for this, I would have made other plans to drop off the car. But it was too late, so I waited it out. I didn't even bring a book. Sayed was cordial and did a good job. No other issues.
Business response:
We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.
Took three days to replace a battery. offered no loaner car.
Business response:
Thank you for sharing your feedback regarding your recent service experience with us. We sincerely apologize for any inconvenience caused by the extended duration of your vehicle's service and the unavailability of loaner vehicles. We understand the importance of minimizing downtime for our customers and providing alternative transportation options when their vehicles are in our care for an extended period. Regrettably, it seems that we fell short of meeting your expectations in this regard, and for that, we sincerely apolog... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,943 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.