The Acri Company

Mary Jane H 

on BBB

3 years ago

We hired ACRI for our siding. They sent a subpar, messy crew to do the job. Our yard was trashed for weeks. There are many places on our home that we are unsatisfied with the siding. We have called at least monthly for 2 YEARS and addressed the concerns with them. Twice they sent out guys to look at the issues, and said they would order the extra siding and repair the areas. They didnt. On one call, the employee said they dont even have our records anymore. The next call someone else said they could see it. So many times our... read more

Gail H 

on BBB

3 years ago

The crew was very good. The company and the siding company they work with was sub par. We were told it was a 10 day job. They then upgraded us to color siding on the out buildings and then found out it didnt cost them anymore . They also gave us a free front door and installed it. The siding was 2 different colors and we were told it would be taken care of and the crew would NOT settle for this. The siding rep FINALLY came out and said just put it on and we were told if anything is wrong the siding company would take care of... read more

patrick m 

on BBB

3 years ago

Where do I start? They did a deck that was a joke looked like a 12 year old child did the work. The contractor they subbed out to was passion home improvements *********************** and what a joke, this guy cannot build a deck or put siding on a house without having to come back at least 10 times to fix the siding because he would put up broken siding and cut around gas lines, cable wires etc. and thought it looked fine hate to see his house. *** Acri is very arrogant and knows his work is terrible but only wants your mon... read more

Nate C 

on BBB

3 years ago

After a nearly 20k $ bathroom renovation we have repairs that need done to the work performed by ACRI, poor workmanship on walls, flooring, and installation of hardware (my faucet is crooked, excess drywall carved for can lights creating holes in my ceiling, etc), took a month instead of a week, didnt show up when they messaged they would. The list goes on considerably. 

Stephen S 

on BBB

3 years ago

Sub par workmanship, poor customer service, damaged gutters and did not repair the damage. Workers did not speak English so there was little communication. At one point when we tried to talk to the crew chief , he said the saleman misled people often. Was told the crew had years of experience and that Acri did not subcontract but saw some workers at our site wearing other ******************** and we did not see years of experiencein there work. I guess I expected Acri, who has been in business for so long to do a better job ... read more

Sara D 

on BBB

4 years ago

We hired **** to do our siding October 2019. We should have told this company to get lost before their sales woman even came on the property. To start off she was 2 hours late the first appointment before she called and canceled, then the 2nd appointment she called to cancel due to whatever her reason was and when we said we would go with someone else, her issue was miraculously fixed and she could make it. Once in the door we did like her, but she clearly was not truly familiar with the products on the market. She claimed t... read more

Art S 

on BBB

5 years ago

Every time I turn down our road and see our house I realize again how useless and shabby was the work done by your crew. The siding has more waves than the beach and I will continue tell everyone about the lack of skill your company has. I will give you one star because there is no half stars to choose from 

Lynn O 

on BBB

6 years ago

The signature series siding is a thicker gauge siding and a better quality vinyl siding than I've ever felt before. I've sided houses for years and can tell this is quality siding. The nail hem on the siding obviously won't flop in the wind because is so tight. I also liked the staggered double nail hem on the The Kingston panel in the event the nail misses a stud. There is another staggered slot for the nail in this situation which will help in installation. I would encourage anyone to invest in acri companies quality sidin... read more

Lora 

on BBB

6 years ago

VERY POOR CUSTOMER SERVICE. NICK ACRI WOULD RATHER YOU CALL A LAWYER THEN TRY TO FIX PROBLEM.THEN SAYS YOUR ABUSIVE WHEN YOU TELL THEM 3 WEEKS WILL NOT WORK FOR REPAIR.HE SAYS ITS WIND DAMAGE WHICH ITS NOT.SIDING CAME OFF BECAUSE THE CREW USED WRONG NAILS.HAD SIDING BUBBLE OUT ON THE BOTTOM BECAUSE NOT PUT UP THE RIGHT WAY