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The Acri Company

4.2

About this business

Location details

124 E18th St, Milan, IL, 61264, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.2598 reviews
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Emily C.'s profile image
Emily C. 
8 years ago

Well done Acri! 

Mary Hansen's profile image
Mary Hansen 
8 years ago

Second time we have hired The Acri Co. Awesome job once again! Job completed on time and very helpful throughout the whole process. Keep up the great work Tim and staff at The Acri Company! 

Timothy C.'s profile image
Timothy C. 
9 years ago

The overall experience was a great one. The sales people were a bit high pressure but polite and courteous. The crew that showed up for the installation was great. They were quick, efficient, polite, and did a great job. We are very happy with the finished look and our house looks great. 

Business response:

Tim, Thank you for posting the nice review. Our 5 part weather stopper lifetime roofing system will be the last roof you should ever need to buy. Glad you like the finished look. Should you ever need anything in the future don't hesitate to give us a call! 

Jeffrey B.'s profile image
Jeffrey B. 
9 years ago

The sales person all the way to the contractors and finished product was exactly how I wanted plus a little more 

Kelly K.'s profile image
Kelly K. 
10 years ago

The guys showed up at a promptly time.We had 9 windows to remove all original to the house (1920-1930's era) and replace and they got them out and set in, in under 2 hours. They do quick but great work. Our house has never looked better! The windows are of great quality and I just love the safety feature. I also love that the heat reflects off of the windows so when its really hot my son wont get hurt touching the glass and will keep the inside warm when its really cold outside. It's peace of mind knowing my 3 year old wont ... read more

David E.'s profile image
David E. 
10 years ago

Very helpful, professional salesperson. No pressure, simple explanations. Installer was extremely experienced and meticulous. Did not waste time, but made sure everything was perfect. Love our new windows! 

Business response:

Thank you for taking the time to comment on our services. Should you ever need any other home improvements down the road give us a call and we'll be happy to help! Have a great summer and enjoy your new windows and door. 

Brian S's profile image
Brian S 
2 months ago

First mistake was hiring them to install windows 12yrs ago. Not only did the $700 each windows not lower our heat bill, but they've leaked air between the sashes since they've been installed, and we found significant rot under the windows from poor installation. I've installed cheap Jeldwen windows better tgan these. Their answer was "that's just way they are or maybe you should do some research on condensation." Also stated that the air is somehow flowing through their caulked window wrap, tyvek tape, and the side channels ... read more

Business response:

We installed windows for this customer in 2013. In 2025 they contracted us to do siding. They remodeled the interior of their home themselves and have removed all the interior casing around the windows. IN 2025 we completed the siding job and had a loan set up for them. At the time of completion they told us that they were going to their bank for a loan and would have the money to pay us in 30 days. This is not normal, however we consented to allow 30 days for them to make payment in full. Within the 30 days we were contacte... read more

Michael P's profile image
Michael P 
a year ago

Will I wouldn't hire them for anything. First they hired a third party to remove old ****** while doing so ruined the wood behind that. So now the siding wouldn't stay attached to house. So they came back 5 different times to fix this issue. Then to come to find out wood should of been on before the siding which they supposedly missed when they did the first install? Don't know how you could miss this being in the siding business but, They came back and said now you owe ****** more on top of the ****** dollars being spent on... read more

Business response:

The original job was done 5 years ago in 2019. At that time we removed the old siding to discover that the existing house sheathing was in poor condition. The decision was made at that time to insulate and side over the poor sheathing. Looking back at that decision, we probably should have chosen to explain the situation to Mr. ***** and add on for new house sheathing at that time. The original contract price included removing and replacing the siding only, there was nothing in the contract to replace the house sheathing. So... read more

Susan B's profile image
Susan B 
2 years ago

Many years ago we hired ACRI Company to replace some of our windows. We were so pleased we hired them again to do the rest.Once again the quality of the work and the customer service was excellent. So we hired them to replace our patio doors with ones that had blinds inside the glass. Unfortunately herein lies the problem. The blinds inside the glass on the left side won't go up any longer. I called and the doors are still under warranty. Someone came out and took pictures. The last correspondence I received was August 8, 20... read more

Business response:

I have spoken with the customer. The manufacturer still has not made the replacement parts. They now asked for pictures which I have sent them before and just resent them. Once I get updated information I told customer I would contact her with a schedule of when the replacement parts would be installed 

Frequently asked questions about The Acri Company

How is The Acri Company rated?

The Acri Company has a 4.2 star rating with 598 reviews. 

When is The Acri Company open?

The Acri Company is closed now. It will open at 8:00 a.m.