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The Bath Authority
- Kitchen & Bath
- Bedford Heights, OH
About this business
CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, Customer In Cleveland,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Everyone at the company were easy to work with. The quality of the products are excellent and installation was exceptional. Alexander and Anthony did a fantastic job and were very friendly, courteous and kept me informed of the progress.
Business response:
Hello, Ann! Thank you for the positive feedback and recommendation! We are so happy to hear that Alexander and Anthony provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
I was really happy with the way it turned out. It was just as expected. I would recommend them to anyone that asks me. Todd and Pete were amazing.
Business response:
Hello, Julie! Thank you for the positive feedback and recommendation! We are so happy to hear that Todd and Pete provided you with a great experience. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hello, Scott. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
The product is good, but I had an issue with customer service.
Business response:
Hi, Xavier. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to make things right. Please get in touch with us at customerservice@universalwindowsdirect.com so we can assist in making things right.
We are very happy with the quality and great work. The installer was very helpful with his recommendations on changing the location of the handrails.
Business response:
Hello, Erich. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD
Staff very professional and helpful, and the shower is beautiful. He cleaned up very well after each day. Love my shower!
Business response:
Hi, Customer In Mentor,. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD
Business response:
Hello, Ken. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hi, Traci. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD
Frequently asked questions about The Bath Authority
How is The Bath Authority rated?
The Bath Authority has a 4.9 star rating with 738 reviews.
When is The Bath Authority open?
The Bath Authority is open now. It will close at 8:00 p.m.