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The Bath Authority

4.9

About this business

CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.9900 reviews
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Randy G.'s profile image
a year ago

They did a great job! They were always very professional, and very respectful of the property and of myself. They worked hard and finished it all in one day. Everything was done to my complete satisfaction, and I would recommend them to anyone! They even got the job done a week or two before I was expecting it to be done. 

Business response:

Hello, Randy. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J 

Customer in Medina, OH's profile image
Customer in Medina, OH 
a year ago

On time, very professional and answered all my questions. Cleaned up great after job was done and the shower looks amazing. 

Business response:

Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J 

John T.'s profile image
a year ago

I think having to wait 2 weeks to get the glass installed and no temporary plan is poor planning. 

Business response:

John, we appreciate you providing us with this feedback of your experience with us at The Bath Authority. We do apologize for any delays and inconveniences that this may have caused for you. Should you have any additional questions regarding your project at this time, please don't hesitate to contact us directly.^J 

Kermit P.'s profile image
a year ago

The Bath Authority met, and the installers, Zach and Sheldon, exceeded our expectations in having an old shower removed and a new one installed off a second floor bedroom. The whole process, which took about five hours (!), went smoothly. Most importantly, our new shower, that replaced a 40+ year old grungy one, is wonderful, bright and spacious with convenient amenities, shelves and a seat. 

Business response:

Hello, Kermit. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! 

Bobby J.'s profile image
a year ago

The installer was 100% professional, and the salesman was up forth and very honest. 

Business response:

Hello, Bobby. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! 

Andrea K.'s profile image
a year ago

I am so grateful for The Bath Authority. A brand new shower with a 2 day install. I absolutely love my new shower. The financing options were great and I am glad they have that option. That’s what made this install possible. Thank you The Bath Authority. Thank you Pete Tropkoff (my professional installer). 

Business response:

Hello, Andrea. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J 

Robert G.'s profile image
a year ago

Jenny was absolutely amazing and the Installers Brodie and Eric were very professional and did an amazing job. This company exceeded my expectations 

Business response:

Robert, we appreciate your feedback of this experience with our team at The Bath Authority! We are thrilled to hear Jenny, Brodie and Eric all played a role in ensuring this to be a seamless experience for you from start to finish! Thanks again for trusting us with this home-improvement project and please keep us top of mind to recommend to others!^J 

Customer in Pittsburgh, PA's profile image
Customer in Pittsburgh, PA 
a year ago

The installer did a good job. 

Business response:

Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J 

Janeen D.'s profile image
a year ago

Quote process was good. Installer was great! Very knowledgeable and friendly. Small hiccup in communication about the size of the shower panels but everything was worked out to our satisfaction. I would work with this company again! 

Business response:

Hello, Janeen. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J 

Frequently asked questions about The Bath Authority

How is The Bath Authority rated?

The Bath Authority has a 4.9 star rating with 900 reviews. 

When is The Bath Authority open?

The Bath Authority is open now. It will close at 8:00 p.m.