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The Brew Brothers
- Restaurants
- Columbus, OH
About this business
Location details
6000 S High St, 6000 S High St, Columbus, OH, 43207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
RecommendedThe food is fantastic...the service sucks and the Mgr isn’t that great either. Waitress brings over coffee, when I requested sugar and cream she asked what color sugar I wanted and that they don’t have cream...she’d have to look. Well she disappeared and never returned. Coffee was now cold and when the food runner brought the food to the table I had to ask him to get our server and the Mgr...Mgr approached told her what the issue was and she said she’d take care of it and brought me a hot cup of once again black coffee...no... read more
Business response:
Hi Maria, glad to hear the meals were enjoyed but we understand that service is all part of the experience, the frustration this would cause and apologize that we could not meet expectations during your visit. We do appreciate this being brought to our attention as this provides us the opportunity to make improvements to benefit our guest's experiences. It is our hope that if we have you back, we can not only make it right but make it better. Thank you for sharing your review!
They need to start by getting someone who knows how to cook. We had the spaghetti and meatballs all you could taste was the spices we also had the fish that mostly breading and the inside was doughy. Needless to say left there hungry.
Business response:
Hi Mike, thank you for bringing this to our attention. If you would like to send us a private message with your time and date of visit, we can look further into this issue. Thank you, we do apologize for this experience and hope to have an opportunity to make any future visits much more enjoyable!
Left in the corner treated like a number. Don’t think I will do this again
RecommendedAwesome place , great people and the bartenders are the bomb
Business response:
Hi Darla - Thank you for the great feedback!
RecommendedWe loved it our Bar tender was great food was tasty 😋
Business response:
Hi Paul - Thank you for the feedback! We hope to see you again soon!
RecommendedGood eats! Friendly staff!
Business response:
Hi Christopher - Thank you for the kind words!
RecommendedHad lunch there while at casino! Food was great , large portions& great wait staff!
Business response:
Hi Elizabeth - Thank you for the wonderful review!
RecommendedThe beer was great! I had salmon and garlic mash potatoes but my boyfriend chicken was terrible!!! The waitress was sweet and took it off the bill. Dave said he would try it one more try! Lol
Business response:
Hi Robin - Thank you for taking the time to leave us a review. We're sorry to hear about the chicken but we're happy to hear that our team quickly responded and ensure your dining experience was up to your stands! Thanks again, and we hope to see you again soon.
Didn't have the best service this evening - first we were told they didn't have tables available when there wasn't a queue. Two minutes later, they came back and apologized for the miscommunication. They sat someone else's food at our table - it took us 15 minutes of flagging someone down when they finally apologized, picked it up and placed it at the correct table. We never got refills, they never asked. We saw the server twice!
Business response:
Hi Courtney - Thank you for leaving us a review. This does not sound like our normal family-style service, and we greatly appreciate your feedback so we can address this with our team. We hope that you'll give us another try in the future to see that we have corrected this concern. Thank you, and have a lucky day!
Frequently asked questions about The Brew Brothers
How is The Brew Brothers rated?
The Brew Brothers has a 3.9 star rating with 1,604 reviews.
When is The Brew Brothers open?
The Brew Brothers is closed now. It will open at 11:00 a.m.