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The Brew Brothers
- Restaurants
- Columbus, OH
About this business
Location details
6000 S High St, 6000 S High St, Columbus, OH, 43207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Service is terrible, food is cold. Taco Salad comes with dressing and their idea of fixing it is just scooping off the top and bringing it back out. Been here twice and terrible both times.
Business response:
Hi Meg - We are sad to hear that you did not enjoy your most recent meal with us. We pride ourselves on creating appetizing meals for our guests and will continue to work on our service. We do hope that you'll give us another try in the future.
The food was over cooked. The wait was long. I will not be going back.
Business response:
Hi Jessica - Thank you for your valued feedback. On weekends we do get busy and we appreciate your patience for your table. We hope that you'll give us another try in the future.
Just ate dinner there tonight,worst steak dinner we ever had,all 3 were supposed to be cooked medium and all were cooked different,they were covered in black pepper,the Italian salad dressing was spicy hot and was told by waitress that sometimes it’s spicy and sometimes sweet depends on who makes it,broccoli was covered in pepper and garlic ,the onion rings were the only good thing,spent 71 dollars and was told that next time we come in we would be given 1 free steak,keep your free steak,we have spent hundreds of dollars in ... read more
Business response:
Hi Carl - We greatly appreciate your feedback and have relayed your comments to our Executive Chef. In the future, please ask to speak to a manager so we can ensure that we have exceeded your expectations while dining with us. We hope that you'll give us another try in the future!
Maybe my expectations were set way too high. I typically LOVE to leave glowing reviews, but I really like to get what I pay for. There was nothing about our visit that was anything better than a solid "meh."😕 We had the fish tacos, pepperoni pizza, and the best-selling burger. Easy. Mediocre is the best way to describe any of it. The fish tacos had the best appearance/presentation, but the salsa tasted like it was about to turn and the fish was mushy. The $14 pizza could have too easily been an overcooked $3 freezer selecti... read more
Business response:
Hi Lori - We are disheartened to hear that we were unable to meet your expectations. We take great pride in our menu and have relayed your comments to our team so they can be made aware of your concerns. Thank you again for your time, and we hope that you will give us another try in the future.
just ordered a burger extra well done comes out pink just like the last time I was here also ordered extra fry I didn't get so never again
Business response:
Gary, thanks for your feedback, we hope we get the chance again to show you just how great we can be in the future, look forward to seeing you here again, thanks!
We placed our order with a not so friendly waitress. You cannot substitute anything on their menu. Then our drinks were brought out in dirty glasses. Both glasses were gritty with filth on the outside. If the outside was that dirty, imagine what could have been inside the glass . Needless to say we lost our appetite. We weren't feeling to confident that our food would be safe to it. So we told the waitress to cancel our order and we left.
Business response:
Tammy, thank you for your feedback. We strive to provide a clean, fun environment for our guests and we hope to get another chance in the future to prove that to you. Thank you again for your feedback and we hope to see you again soon.
Don’t waste your money. Order med fillet came well done. At 630pm out of baked potatoes gave us mashed. Didn’t even bother to ask if we wanted something else. Mac and cheese was cold. Salad came out with the meal not before.
Business response:
Deb, thanks for your feedback. We strive to make every visit an incredible experience. We hope you give us another chance in the future to show you just how great we can be. Thank you for your feedback and hope to see you soon.
food was not that good and service was well let's say not personable should not be in that kind of job.
Business response:
Alice, thanks for your feedback. We strive to make every guests experience a great one and hope we get another chance in the future to hit the mark for you, hope to see you again soon.
Went to the Casino for Christmas eve, there were 8 in our party. Originally we had planned to go to the buffet on Christmas day, plans changed to Christmas eve, not realizing the buffet was closed. We decided to go to Brew Brothers. We waited 15 minutes to be acknowledged and seated. It was well over an hour after ordering before finally getting our food. I ordered the filet with a baked potato. My food was cold, not even a little warm. I was really disappointed. If you just want a sandwich & fries, and have endless time, ... read more
Business response:
Annette, thanks for taking the time to leave us this feedback. We strive to make every experience for every guest beyond their expectations. We missed the mark and hope we get another opportunity to show you what Brew Brothers is really about. Thanks again for your feedback, it helps us to grow and become better.
Frequently asked questions about The Brew Brothers
How is The Brew Brothers rated?
The Brew Brothers has a 3.9 star rating with 1,586 reviews.
When is The Brew Brothers open?
The Brew Brothers is closed now. It will open at 11:00 a.m.