This profile has been claimed by the business owner or representative.
The Brew Brothers
- Restaurants
- Columbus, OH
About this business
Location details
6000 S High St, 6000 S High St, Columbus, OH, 43207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
There was a bird flying around the restaurant-not healthy
Business response:
Hi Sharon - Thank you for taking the time to share your concerns with us. Unfortunately, we do have many doors throughout our property and a bird will occasionally get through. We are working to ensure this does not happen again, and we appreciate your feedback. Thank you, and we hope to see you again soon.
service was horrible waitress was rude didnt check to see if food was ok didn't follow up on drinks ate meal with nothing to drink.
Wife and I went there for dinner and I ordered the filet medium well. When the food was brought out to the table I cut my steak and the further I got into it the redder it was. The waitress took it back to the kitchen and she told me that they would fix me another and put a rush on it when she brought out that steak it was worse than the first one. This is also not the first time that this has happened, in fact it is the third time. I feel that I have been more than fair and given the cooks more than enough opportunities to... read more
Business response:
Hi Matt - Thank you for taking the time to leave us a detailed description of your experience while dining with us. We greatly appreciate this feedback and have relayed your concerns to our Executive Chef so he can address this with his team. We hope that you'll give us another try to find that we have improved your expectations. Thank you, and have a great day!
management attitude - cold food
Business response:
Mark, thank you for your feedback. We hope you had fun and enjoyed the atmosphere at Eldorado Scioto Downs. We are sorry that our food and service fell below you expectations, we will work to improve our process. See you again soon. Cheers, Scioto Downs
Very disappointed. Tried to take my husband to dinner yesterday for Father's day arrived at 5pm lots of empty tables to be told it would be at least an hour before we could even be seated because kitchen needed to catch up. What the heck. Needless to say we left. Sounds like you need a new manager or more help.
Business response:
Hi Suzette - We never like to hear about an unsatisfactory experience, but we are grateful that you have taken the time to share your concerns with us. We do apologize for your wait time and hope that you will give us another try in the future.
Went to the bar to buy a drink ... both bartenders walked away to the other end!!! Very rude ... they didn’t even acknowledge me there and they both most definitely saw me!!! When I walked away the female actually went to the end I just left and sat down leaning against the bar!!! Not impressed at all !
Business response:
Hi Linda - Thank you for taking the time to bring this concern to our attention. This does not sound like our typical standards, and we apologize for any inconvenience you received. We have relayed this information to our management team, and we hope that you'll give us another try in the future.
the food was terrible service was good
Business response:
Hi Thomas - Thank you for taking the time to leave us a review. We would love to learn more about your experience so we can ensure a positive atmosphere moving forward. Please let us know how we can improve. Thanks, and have a lucky day!
Got there about 845. Just after we ordered our meal the waitress asked if we wanted to order desert. I looked at her and said that we haven’t even gotten our appetizers. She stated that the kitchen was closing. I proceeded to get my main entree before they even thought about bringing my appetizer at which I told our waitress to keep our appetizer. Before I was even finished eating she was bringing me my bill never asking me if I needed anything else. They need help.
Business response:
Hi Mike - Thank you for taking the time to leave us a review. We greatly appreciate your feedback, and have relayed this information to the respective management team for further review. Thank you again for your time!
My credit card was charged twice, I had called left a message with no return call back so I had sent a message with Facebook and was told I would be contacted and that never happened. Very poor customer service or should I say none! Lost my business!
Business response:
Hi Jackie - Thank you for taking the time to share your feedback with us. We would very much like to resolve your concerns and would like to personally put you in contact with our respective management team. Please send your contact information to kklarer@sciotodowns.com and we will be able to better assist you. Thank you again!
Frequently asked questions about The Brew Brothers
How is The Brew Brothers rated?
The Brew Brothers has a 3.9 star rating with 1,586 reviews.
When is The Brew Brothers open?
The Brew Brothers is closed now. It will open at 11:00 a.m.