The Catalina Hotel & Beach Club

Business response:

Hi Kayvon, thank you for your terrific review. We are in the best location only minutes to the beach, restaurants, cafes, nightlife, and attractions. We have a 24/7 front desk agent, so if you do not feel comfortable, please don't hesitate to let us know, so we can assist. We welcome the opportunity to host you again when you are back in Miami Beach. TM, Guest Relations 

Business response:

Hi Iraqi, thank you for your great scores! Unfortunately, luggage storage is not available due to liability and safety concerns. Our apologies for any inconvenience. We're happy to know that our staff provided great service and we welcome you to join us again in the future. TM, Guest Relations 

Business response:

Hi Natalia, we're happy to know that you liked our great location just minutes to the beach, restaurants, attractions, and nightlife. Our housekeeping staff cleans the common areas regularly, but the frequency of guests outweigh the frequency in which we can address these areas throughout the day. Our apologies for any inconvenience. We welcome you to stay with us again. TM, Guest Relations 

Business response:

We're excited to know that you liked your stay, William! We welcome you to stay with us again for a future stay. TM, Guest Relations