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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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Pleasant Room didn’t get cold enough Very nice pool
Our stay was wonderful and I would stay there again I didn’t like that house keeping didn’t come pick up trash but other than that, it was great. The staff was very friendly and helpful and my kids loved the pool.
Wonderful No daily housekeeping, but not a deal breaker Location, great value
Exceptional
Good
family trip N/A everything was great. Friendly staff. Very clean, and staff were accommodating after my flight was canceled due to the tropical storm. Great location and price. I recommend and will come back again.
Very Good I didn't received yet my Refundable damage deposit of US$100 They collected by debit card not credit card. So, I want know when and how I will received? Everything was good. Location perfect, near to the beach and bus stop.
Business response:
Hi Joice, thank you for a good review. I show your hold was released shortly after your departure, so your financial institution will determine how soon it’s released from your pending charges. Please keep in mind it was not a charge, so you will not see a refund. If you have any further questions regarding the incidental hold, please contact your issuing bank/credit card company. We're happy your overall stay went well and hope to host you again soon. TM, Guest Relations
Está ok Estaba mala la llave pero para una noche estaba lo suficiente Muy buena ubicación, estaba limpio
Business response:
We appreciate your feedback, Inna! We have the best location only steps to the beach, shops, attractions, and entertainment. Unfortunately, the magnetic stripe on the key cards are sensitive and tend to deactivate when exposed to heat, or placed next to cell phones and credit cards. Our apologies for any inconvenience. Thank you for your review and we welcome the opportunity to host you again. TM, Guest Relations
Exceptional Property had great staff and took care of my needs
Business response:
It’s great to hear that our staff took such good care of you, Md! Please visit us again soon. TM, Guest Relations
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,619 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.