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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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family trip N/A everything was great. Friendly staff. Very clean, and staff were accommodating after my flight was canceled due to the tropical storm. Great location and price. I recommend and will come back again.
Very Good I didn't received yet my Refundable damage deposit of US$100 They collected by debit card not credit card. So, I want know when and how I will received? Everything was good. Location perfect, near to the beach and bus stop.
Business response:
Hi Joice, thank you for a good review. I show your hold was released shortly after your departure, so your financial institution will determine how soon it’s released from your pending charges. Please keep in mind it was not a charge, so you will not see a refund. If you have any further questions regarding the incidental hold, please contact your issuing bank/credit card company. We're happy your overall stay went well and hope to host you again soon. TM, Guest Relations
Está ok Estaba mala la llave pero para una noche estaba lo suficiente Muy buena ubicación, estaba limpio
Business response:
We appreciate your feedback, Inna! We have the best location only steps to the beach, shops, attractions, and entertainment. Unfortunately, the magnetic stripe on the key cards are sensitive and tend to deactivate when exposed to heat, or placed next to cell phones and credit cards. Our apologies for any inconvenience. Thank you for your review and we welcome the opportunity to host you again. TM, Guest Relations
Exceptional Property had great staff and took care of my needs
Business response:
It’s great to hear that our staff took such good care of you, Md! Please visit us again soon. TM, Guest Relations
My stay overall was 7/10 It was raining heavily. I was moved from my first room because of the rain getting into my room Accessible. Good location
Business response:
Hello David, thank you for your review. Our location is close to the beach and we provide complimentary use of beach towels. Sorry for any inconvenience with the accommodation, but we are happy you brought it to our attention, so we could provide a solution. We hope you will come again in the future. TM, Guest Relations
Vacaciones maravillosas en hotel Catalina . No tengo quejas de nada . Todo fue maravilloso. Un hotel muy acogedor , el trato de los trabajadores y la limpieza excepcional . Me ancanto las dos piscinas y lo cerca que está la playa . Gracias Catalina .
Business response:
Hi Sorelys! We work hard to ensure that every guest has a comfortable and enjoyable experience, so it is gratifying to read your compliments about the impeccable hospitality, great location, and amenities. Thank you for choosing us and we look forward to welcoming you back the next time you are in the area. TM, Guest Relations
Exceptional
Excellent overall stay and I would definitely book with them again. Restroom and TV in room Location, amenities
Business response:
We are happy you had a wonderful stay, Green! We look forward to having you back with us again soon. TM, Guest Relations
Very Good
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,281 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.