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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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No voy a volver No me gustó que había que pasar por un restaurante para llegar a la habitación! Era muy incómodo llegar de la playa y pasar entre gente que estaba comiendo No limpiaron diariamente la habitación. Se acabó el papel higiénico!no había otro como en otros hoteles incluso de menor precio La ubicación La pileta La habitación amplia
Business response:
Hello Marisa Cecilia. Most boutique hotels in Miami Beach have a restaurant on the ground floor, so guests will need to walk through this area to access their rooms. This is not uncommon and most of the customers may have done the same before dining. We appreciate your feedback. TM, Guest Relations
Wonderful
Exceptional
Great location, friendly staff Great location , two pools , very friendly staff, happy hours, close to beach and shops , restaurants.
Business response:
Hi Joanna! We are happy to know that you enjoyed our convenient location, excellent staff service, and amenities. We welcome you to stay with us again for a future stay. TM, Guest Relations
Wonderful No incluía desayuno, habitación muy linda, ubicación excelente
Business response:
Hi Josue! We appreciate your great feedback. We do not include breakfast in our rates, but our restaurant, Maxine's Bistro & Bar, serves delicious options. We hope to have you as our guest again soon. TM, Guest Relations
Good Not enough towels. One of, the rooms We did not have topsheet. They charge me extra On both rooms. Rooms was nice and big Bed was nice and big.
Business response:
Hello Bajram, thank you for your review. We're happy to know that our room was spacious and comfortable for you. Our apologies for any issue with the room, but please let the staff know of any inconvenience, so we can address it during your stay. I show that you were charged for items consumed from the minibar in both rooms. We hope to host you again for a future stay. TM, Guest Relations
Wonderful
Great stay The deposit is to high nightly
Business response:
Hi Felicia, thank you for your terrific rating! Our incidental hold is meant to cover any damages or incidentals during the stay. While it may seem high, severe damages are expensive and far exceed the $100 per stay, as was the policy in the past. We appreciate your review and hope you will consider us again soon! TM, Guest Relations
Overall it was good. But I probably won’t book again The room is very small and misrepresented in pictures It was nice and the attached bars were convenient
Business response:
Thank you for your review Baby. We're happy to know that your overall stay went well. We are a historic hotel, built in the early 1900’s, so our boutique rooms are a bit smaller than modern accommodations, which is typical in Miami Beach. We appreciate your feedback and hope you will reconsider, so we can make it a 10/10 stay. TM, Guest Relations
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,365 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.