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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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Amazing Guests service was great
Business response:
It’s great to hear that our staff took such good care of you, Albert! Please visit us again soon for another amazing experience. TM, Guest Relations
Pleasant
Very Good
Fun time, nice staff, easy access to the beach. We had a massive leak in the window of our room. I cleaned majority of up before Maintenance could get there and the solution was just put towels down. They did not offer to switch us rooms at the time (10pm). Later that evening it was coming in more and I went to the front desk and the people working this time around were new for the shift. The very polite lady handed me over a new key and said "we were told about this and here is a new room for you". My complaint is why didnt... read more
Business response:
Hi Tyler, thanks for writing to us! We're glad to know that your overall stay went well and you had a fun time with us. We're sorry about the issue with the window, but it's great to know that our staff offered an alternative solution once a room was prepared. We'll look into why this wasn't explained to you. We welcome you to stay with us again when you are back in Miami Beach. TM, Guest Relations
Pleasant
Very well but to relax it’s impossible if you want a party it’s a good location All night noise because it’s always a party. My room was at the se and floor and sleep was very difficult It’s so near the beach. Room always clean. The restaurant it’s good.
Business response:
Hi Gabriel, thank you for your review. Our lively neighborhood and two restaurants with live music is what makes our location so attractive to travelers, but we apologize for any disturbance. Please let us know when anything is unsatisfactory and we will do our best to offer a solution. We hope to host you again in the future. TM, Guest Relations
Very Good
Trevlig Var dåligt städat, låg massor med hår på vårt rum. Fina rum, två pooler.
Business response:
Hello Ulf, thank you for your review. We're glad to know that you liked our accommodations and our rooftop and Bamboo pool areas. We're disappointed your overall stay was a 7/10, but we hope you will consider us again where we can exceed your expectations. TM, Guest Relations
Exceptional
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,364 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.