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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Stephanie 
3 years ago

Felt like a penthouse stay on a budget The room got too cold, and there was no way we could turn heat on before bed. Also, each bed only had one sleeping pillow as the rest were throw pillows. My bed was stiff, and I felt limited on where I could sleep due to one pillow. The door was locked but loose, so when others were closing their doors, ours would rattle like it was being opened. We were surprised by how large our room was and it’s view of the lake. We felt unbelievably lucky, and it set the tone for the rest of our tri... read more

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S 
3 years ago

Go in with eyes wide open but overlook the little things and don't expect the Hilton. Biggest issues that may affect stay: it's an old building and everything just looks and feels old. And not in a charming b and b kind of way. It was sufficient, but I have to say that if we didn't have the larger double facing the lake, I'm not sure I would have been so happy with the hotel. I saw the floor plan and there are very few rooms that face the lake; the others face each other on the interior or the back alley. Not enough pillows ... read more

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Laura 
3 years ago

Good The fact that housekeeping knocked on our door at 9 am looking to see if we were gone and check out wasn't til noon. When we left about an hour later, they were waiting in the hallway. 

Autumn's profile image
Autumn 
3 years ago

Very Good 

Michael's profile image
Michael 
3 years ago

Exceptional Location was perfect. 

Renate's profile image
Renate 
3 years ago

Very Good 

Anonymous's profile image
Anonymous 
3 years ago

We were happy to find a hotel stay at this price point so close to soldier field. It would have been even nicer if the b One should not have to worry whether the toilet is going to overflow when you just pee. the plumbing is commensurate with an old property I guess, but that doesn’t make it less disgusting. The shower was backing up and filling the bathtub with questionable water to the extent that I told my daughter she should probably just wait til we got back home. One should not feel repulsed after showering. And yet I ... read more

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Jennifer 
3 years ago

Pleasant Noise from outside could be heard the windows were not updated. TV was very small. Location Lunch was great Security 

Jacqueline's profile image
Jacqueline 
3 years ago

Good 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.