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The Congress Plaza Hotel & Convention Center

4.2

About this business

Welcome To Congress Plaza Hotel & Convention Center Check Into Living History On Chicago’s Michigan Ave. Enjoy unparalleled value and gracious hospitality at one of downtown Chicago’s most legendary hotels. Located near Grant Park on Michigan Ave., with views of Lake Michigan, the Congress Plaza Hotel & Convention Center has been a Windy City icon since 1893, playing host to U.S. presidents, international celebrities and performers, foreign dignitaries and elite travelers from around the world. 

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.213,926 reviews
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Barbara's profile image
2 years ago

ok As stated above it says one night in Chicago Oct 16 - Oct 17 but I have been charged for two being for Oct 17 - Oct 18 which I did not stay I called n they have not called back. Location 

Rachel's profile image
2 years ago

Pleasant 

Gail's profile image
2 years ago

Very Good Hard to regulate temperature in the room Location was terrific! The staff was extremely helpful 

Courtney's profile image
2 years ago

Outdated. Once we got there didn’t really have to many options to book somewhere else, it was clean- but no microwave , fridge, or WiFi. Normally I don’t go off other peoples reviews on the hotels- but in this case all the review are 100% accurate. The room was very very very outdated, old fashioned- bathroom too. Could only control the fan room- so it was pretty warm with out ac….the security was nice- but the man who got us our room was a bit rude. Tooooooooo high priced for what the place has to offer. The parking metered... read more

Andrew's profile image
2 years ago

Good 

Stephanie's profile image
Stephanie 
2 years ago

Friendly staff, clean and close to attractions. Our original room was smaller than expected when we booked. And then the heat/AC unit was rattling, but we were upgraded to a larger room and so that really made our stay much better. I wouldn't book the smaller room again, I would pay more for the larger room. We originally had room with a defective/loud heat/AC unit. I spoke with the front desk and we were immediately moved up to a new room. The hotel was very accommodating. We liked how close to attractions that it was. 

Aleksandra's profile image
Aleksandra 
2 years ago

Exceptional 

Debra's profile image
2 years ago

History and Location Room was a bit tired looking - small TV- mattress was firm but not luxurious and pillows thin- my name is Deb- ( spelled backwards it is Bed) so comfort and sleep are important!!! The history, the reported hauntings, the location, and the beautiful lobby- the architecture!!!! In the room- bathroom was spacious and window views gave us amazing views of my favorite city! 

Ramye's profile image
2 years ago

ramye A/C doesnt work beautiful hotel and location 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 4.2 star rating with 13,926 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.