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The Congress Plaza Hotel & Convention Center
- Hotels
- Chicago, IL
About this business
Location details
520 South Michigan Avenue, Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall good - would stay again but slightly leery of check in process. They need a NEW check in system. I understand 3pm check in but when you have a FULL hotel and you know it- there has to be another means of expediting the process!!!!! Great location, old hotel but kept up.
Overall, good. The interior could use some extra cleaning and updating. We don't mind "older" for nostalgia, but it did seem somewhat "dingy". The owners should consider investing into it to get it more updated. I know that would raise the rates but I know I'd pay alittle more for the improvements. Given the historic nature of the building, I did expect it to be much more "fancy" or "glamorous". The gift shop seemed more like a corner convenience store. Room service should have extra condiments, etc on the delivery cart. It ... read more
Great location, comfortable bed Booked 4 rooms, 3 were in one tower, another by itself in different tower Great location, simple checkout.
Good
Wonderful Location
Very Good Hotel is now very dated.. Very central location,
Shabby chic The valet parking is a bit deceiving. You have to take your car around the block to the garage. Then we had to carry our luggage (which was not a problem) back around the block to check in. The upper floors have not been maintained as well as the lobby. It is clean, just really worn. The furniture in our room might be original. It was functional, but... Whoever painted the trim and doors painted over parts of the door hardware and allowed the paint to drip down the tile in the bathroom. We were in a corner room o... read more
Wonderful
wish I had taken pics of the mess. it almost looked like blood. our room was not very clean. there was a mess all over the front of the nightstand and on the one bed. it was gross. only one tiny garbage. the location
Frequently asked questions about The Congress Plaza Hotel & Convention Center
How is The Congress Plaza Hotel & Convention Center rated?
The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews.
When is The Congress Plaza Hotel & Convention Center open?
The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.