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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Lashawn's profile image
Lashawn 
a year ago

It was horrible Bugs and the manger was rude and would t even come to speak to us about the incident. They lied and said they were moving us to a $400 room per night and that also was a lie. Super unprofessional I didn’t like it at all . It was a very old building and our room originally had bugs crawling around on the bed and floor 

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Maureen 
a year ago

Good price, great staff and location but very disappointed in the lack of historic ambiance. Rooms very sparsely decorated. Rooms felt stark and uninviting due to lack of decorating. Expected a more historic vibe/feel. The only part of the hotel that felt inviting and historic was the exterior and the lobby. We were awoken at around midnight with very loud argument happening in the next room. We had to call the front desk to stop the argument. Good price. Clean. Location. Friendly, accommodating staff. 

Sandeep's profile image
Sandeep 
a year ago

Very Poor 

Jane's profile image
Jane 
a year ago

Disappointing 

Alfrida's profile image
Alfrida 
a year ago

Fair Bell men were amazing and helpful The housekeeper is amazing and very nice Gabriel at the front desk knows his job and polite 

Patricia's profile image
Patricia 
a year ago

Fair The walls are very thin. I could hear the conversation the room next was having until past 2am. The carpet in stairwell need to be replaced. 

Roland's profile image
Roland 
a year ago

Fair Stare wyposażenie. Cieknąca klimatyzacja Lokalizacja. Dwa pokoje z wygodnymi łóżkami. 

Emilyn's profile image
Emilyn 
a year ago

Poor The beds are too small. We book the room for four people but the bed is only fit for two people. The beds are just like bigger single bed but not queen bed. 

Lonny's profile image
Lonny 
a year ago

Way overpriced Check in line was insane and the place needs updated! Not to mention parking is 62.00 xtra Location 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.