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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Lauren 
a year ago

I booked my stay here because it was the most cost effective option and I discovered the reason why. The hallways looked TERRIBLE. Common areas were not maintained at all. I discovered several floors that were were under construction but did not have any signage posted anywhere alerting to the mess. The showers were old and did not appear to be very clean. Location was great! The lobby looked nice and downstairs area was very nice but that's where the aesthetics ended. The high ceilings in the room were a nice surprise and m... read more

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Daniela 
a year ago

Bad The smell was terrible , not clean enough The restaurant 

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Vicente 
a year ago

Fair 

Fernando's profile image
Fernando 
a year ago

Fair 

Pierre-andré's profile image
Pierre-andré 
a year ago

Fair 

Mahjabeen's profile image
Mahjabeen 
a year ago

Poor Staff was not good at all Nothing. 

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Dennis 
a year ago

Wouldn’t recommend. The tubs are extremely claustrophobic. We got a suite and the couches have ass prints on them like someone just was sitting there. The phone kept ringing once every 30 minutes throughout the night and when trying calling the front desk, it wouldn’t go through or just kept ringing. We went to go grab a soda out of the machine and it just kept making noises. The curtains wouldn’t close all the way. The smell in the room was bad, like rotten eggs. The TV kept shutting off, really annoying. We left to go see ... read more

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Mukerji 
a year ago

Poor All rooms and hotel are tired, old, and outdated. Check-in staff very snooty. AC does not work, bathtub did not drain and cupboard was a joke. Fabulous location and well maintained lobby and common areas. 

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Eutaek 
a year ago

Fair 조식: 오믈렛을 직접 해주는데 이미 뷔폐에 오믈렛이 두종류나 있어서 굳이 라는 생각이 들었다. 차라리 계란후라이나 해주는게 나을듯. 시설: 너무.. 노후된 시절. 작년에는 반 가격주고 머물렀는데 가격대비 이용할만 했다 생각하는데, 1박에 40만원이 넘는 비용을 지불하고 샤워기 물은 졸졸졸 흐르고........ 에어컨은 청소를 언제했는지 먼지가 다 보일정도.... 나는 추워서 에어컨은 안키고 담요를 요청하여 덮었다... 위치는 밀레니엄파크 근처라 위아래 모두 접근이 용이했다. 교통패스를 끊지않고 걸어다녔다. 미국식 음식은 헤비해서 하루에 좀 많이 걸어다녔는데 그래도 모자랄정도였다. 그래도 대부분 접근성이 좋은 위치라는점! 택시잡을때 로비앞에 대기하는 장소가 제일 좋았다. 룸 청소를 깔끔하게 잘 해주셔서 좋았다. 로비에 찬물을 항상 배치해주는것과, 얼음기계가 배치돼있는점은 굳굳굳 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open tomorrow at 9:00 a.m.