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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Kira 
a year ago

Beautiful building with mediocre rooms When you enter the hotel you feel like you entered a beautiful Victorian era building. The lobby is beautiful with the crystal chandeliers, marble floors and gorgeous ornate elevator doors. But as soon as you step out of that elevator, you get into a smelly hallway with dirty carpets and peeling paint. The room itself was bare, with no armchair to sit on and a tiny TV. It was pretty clean, the bedding seemed clean, and the beds were OK. Our window AC started leaking on the floor in the ... read more

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Joseph 
a year ago

Fair Very old outdated rooms 

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Sam 
a year ago

Great location, old hotel with old facilities Hotel is old and tired, room smell damp. We originally had a room that we had asked for a spare bed which they gave us but it would not hsve fitted, odd thar they did that. We were moved but we wouldn't stay again Location 

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Johanna 
a year ago

Good location but rundown hotel No air conditioning and no complimentary water after day 1. The lobby of the hotel is very nice but the rooms are extremely dated and not worth the price. I don’t think the price is justifiable based on location alone. Great location close to everything in the city 

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Amy 
a year ago

Poor It smelled It was outdated We paid for a king bed, and it was a double Very small room for the money That it was close to transportation. 

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Bastianus 
a year ago

Fair 

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Janet 
a year ago

Poor Reception staff. Standard of room cleaning Location. Microwave ovens in communal area. Security staff 

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Yamanaka 
a year ago

OK 窓が中庭側の部屋でした ロケーションが良かったです 

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Pablo 
a year ago

Sucio, viejo, deteriorado y desaparecen cosas Me han desaparecido unos pantalones de marca en uno de los días que estuve allí. Por la mañana durante la limpieza desaparecieron de la habitación. Traté de contactar con la recepción en tres ocasiones y no me dieron ninguna solución. El hotel está viejo, sucio, húmedo y tremendamente descuidado. No es nada recomendable Nada. La ubicación es lo único que cumple la expectativa 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.