The Congress Plaza Hotel & Convention Center's cover image

This profile has been claimed by the business owner or representative.

The Congress Plaza Hotel & Convention Center

3.7

About this business

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
Select a rating
Gianfranco's profile image
Gianfranco 
a year ago

Fair 

Adam's profile image
Adam 
a year ago

It was underwhelming. I was hoping it would be better. The sound was unbearable. The first room was next to a busy street. It was impossible to sleep. The second room we were moved to, while nicer, had a fridge that made very loud sounds and the walls seemed to be very thin because I could practically hear everything the people in the room next door were saying. 

Toufic's profile image
Toufic 
a year ago

Bad Everything else Old and unkept Smelly room Noisy AC Bathroom door didn’t close Almost no light in the room Our door was patched with plywood and you could see from the outside in thru large cracks on the edges Location 

Eric's profile image
Eric 
a year ago

Disappointing 

Cleopatra's profile image
Cleopatra 
a year ago

Perfectly imperfectly imperfect affordable hotel in great location Hallways were musty. Bathtub drained very very slowly. No wash clothes available. Beds were comfy. Rooms were spacious and updated. Location was perfect! Staff were friendly. 

Aditi's profile image
Aditi 
a year ago

Disappointing Bathrooms Location of the hotel is wonderful 

Tobin's profile image
Tobin 
a year ago

Not here again Sink didn't drain water very quickly, we all had to brush our teeth in the shower - YUCK!! Shower door/corner of tub leaked all over the floor so we had to use valuable towels to sop it up. No bathroom fan or it wasn't working which caused more dampness in the suite. Suite had a humid / musty smell. location, beds were firm but I slept good 

Keena's profile image
Keena 
a year ago

I won’t be back and don’t recommend The smell throughout the hotel smell like mildew! The room was clean 

Jordan's profile image
Jordan 
a year ago

Nice people, nice location - desperately needs a renovation Rooms were mildly renovated but the TV was a small 20” from 2006 and was mounted on the other side of the room so using a laptop to watch anything was preferable. Noise - we had to wear earplugs some nights because of loud neighbors and street level noise. The carpet in the hallway looked like it had been there for a decade+ and the hotel reeked of cigarette smoke from years past. The ceiling tiles were rotting or falling out. Zero decor in the hallways. The main le... read more

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.