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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Ophe0711's profile image
Ophe0711 
3 years ago

You get what you paid for All the bedding, especially the pillows felt old and dingy. Saw multiple moths in room during our stay, make it really uncomfortable to leave anything out in the open. Room service only when requested. Location for the hotel is great, close to public transit and walking distance to some attractions like the Art Institute and the park. Was able to check-in early. 

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Maria 
3 years ago

Good for the location but bad for the cleaning On average I don’t like the cleaning service all locations need more work. I sorry for my comment but for several years I been worked for hotel in Minneapolis Mn and I know what is the protocol for this kind of stuff.. 

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Uwe 
3 years ago

Lage ist top. Das Hotel ist nicht zu empfehlen. das inkompetente Personal. Trotz bemängeln des Zustandes des Zimmers keine Reaktion. Trotz email Kontakt und zusenden der Bilder bis heute keine Reaktion . Im Bad Schimmel und Dreck. An der Tür war das Schloss rausgerissen. die Lage 

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Andreas 
3 years ago

Disappointing Das Hotel ist herunter gekommen in allen Bereichen. Chicago Downtown zu erleben war super. 

Kaari's profile image
Kaari 
3 years ago

A safe roof over your head in the main tourist area. no ventilation in the bathroom which caused our room to smell moldy. rooms are very old and haven’t been renovated. location, comfortable bed 

Anonymous's profile image
Anonymous 
3 years ago

Poor 

Vasiliki's profile image
Vasiliki 
3 years ago

Fair 

M's profile image
M 
3 years ago

Chicago est une ville qui mérite d’être visitée. L’hôtel ne mérite pas qu’on s’y arrête. le faste du hall et le tarif pratiqué sont démesurés par rapport aux services et à l’état des chambres. pas de cleaning room pendant 4 nuits …. Le personnel bagages et les membres house Keeping étaient agréables. 

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Sahara 
3 years ago

I will never go back to congress plaza Room as musky smell. Carpet was dirty 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.