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The Congress Plaza Hotel & Convention Center

3.7

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Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.720,608 reviews
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Bruce 
3 years ago

Relatively speaking, the hotel appeared to be good value and in a good location. Our bed rooms in a family suite were co As it is an older hotel, it is a bit tired. Our bathroom was in need of attention - the shower screen leaked and the floor was a slip hazard. good location. 

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Tim 
3 years ago

utilitarian. a place to sleep and that was it. Double room, Double queen bed could be interpreted as a "suite" type room with two rooms. change your description to single room, double queen bed to avoid confusion. it shows up in a search for 2 room suite type rooms which it should not. The location of this hotel is fantastic, right between Soldier Field and Navy Pier. 

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Xianchu 
3 years ago

Not good at all. Wifi was down for whole day; toilet flush and showing sewer were not working; the staff answer was not very friendly and serious. 

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Wolfhard 
3 years ago

Don't bother - stay at a decent hotel, instead This hotel needs a MAJOR renovation. Granted, beds and carpets were up to date, but everything else seemed to have never been renovated since the 50s. The worst are the outdated A/C units which lack thermostats, followed by the doors that are so warped that they have to be pushed open or close with great force. Our room/suite on the 10th floor was almost hidden, since the signage to the number sequence was missing. We ended up walking through the whole 10th floor searching for o... read more

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Suzanne 
3 years ago

Disappointing Il aurait besoin d un bon coup de rafraîchissement, porte abîmer, des vis apparente dans la baignoire... L emplacement est parfait 

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Melissa 
3 years ago

sucky maid came into my room while I was Adler and put coffee packets on top of me 

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Justin 
3 years ago

Dissapointing stay considering price paid. A/c couldn’t cool down my room properly. Conveniently located next to Grant Park. 

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Willem 
3 years ago

Hotel dat te veel leunt op zijn vroegere status. Het hotel is legendarisch in de geschiedenis van Chicago maar erg verouderd en het personeel heeft vooral veel smoesjes om iets niet te doen. Zo gaf de kelner aan dat de koffiemachine stuk was en de bar gesloten was waardoor hij niet bij de frisdrank kon en dat rond 15:00 uur met een vol terras. In de avond werd het terras gesloten om 9:00 uur terwijl iedereen nog met een drankje zat. Ik ben geen expert maar met groot hotel op deze locatie zou je meer kunnen doen en vooral op ... read more

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Cris 
3 years ago

Friendly staff and would definitely consider staying again hoping for a cleaner room Room was extremely dirty, the shower walls were covered in hair; its insane this was missed in preparing the room Amazing location, easily accessible and friendly staff 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.