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The Crossings
- Real Estate
- Sacramento, CA
About this business
Location details
2920 Ramona Ave, Sacramento, CA, 95826, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedPersonally, the only issue I have with the place is parking other than that everything is fine. The staff is friendly and willing to help especially if you’re kind and respectful when approaching them with your issues. Shoutout to Keona and Ivy for being super helpful and patient!
Business response:
Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there is anything we can do to help you continue to enjoy your home. We are working on a long term parking solution - we hope to make an official announcement very soon
RecommendedThe units are nice 👍 but, the gym is always nasty , no one cleans it the windows are stained and the treadmills are not all working. Besides that Nice apartments Love the Security Location Isn’t so bad either..
Business response:
Tanya, Thank you for your feedback. We are in the process of hiring a porter to help maintain the amenity areas. We apologize for the delay.
great
Business response:
Thank you!!!
RecommendedI have not met a helpful staff as of yet!!! They lack communication and the manager is never available!!!! I ask for a call back NEVER SO I GET ONE!!! The worst experience I’ve ever been thru in my life!!!!! I WILL NEVER RECOMMEND THIS PLACE SPECIALLY TO FAMILIES SENDING THEIR KIDS TO LIVE THERE!!!
Business response:
We’re very sorry to hear that your experience with us has not lived up to your expectations. We take pride in addressing our residents' concerns and thank you for your feedback. We’d like the opportunity to address your concerns directly, so we can improve your experience. Please do not hesitate to reach out to the management office at any time at (916) 234-6174. We hope to hear from you soon. - Crossings Sacramento Team
The crossings are probably one of the worst apartment complexes I’ve ever stayed in. There are a few individuals in the front office who are incredibly helpful and kind, they will go the extra mile and try to make sure that everything is working out for the tenant. However, there are so many deficits to living here that do not make a few nice conversations worth the stay. It’s super unsafe, I’ve been here a month and there’s been more than 2 incidents of either robberies or assaults with a weapon (a gun). Their tenants are a... read more
Business response:
We appreciate your honest review. We set a high standard for ourselves, so we’re disappointed to hear that your experience with us was not a positive one. We kindly ask that you reach out to us at crossings@livesq.com or (916) 234.6174 so we can address your concerns directly. We value your feedback and wish to improve your experience with us. Thank you, The Crossings Management
Worst place I’ve ever lived. Not only did I deal with three years of horrible management, no parking, construction, break ins, stolen bikes, broken vehicles, and overpriced rent with small charges thrown in some months and not others but now that I am finally free of that lease I have been kicked out from my resident portal but have been charged absurd move out and cleaning fees AND they lost my deposit. I thought that the place might improve after we received new management and owners but they are just as crooked and out to... read more
Business response:
Thank you for your feedback Abby. While you are no longer a resident at The Crossings, we appreciate your review so that we may learn and improve. We apologize that we were unable to address this concern during your residency as we truly value our residents and wish to ensure a positive living experience. Should you have any additional concerns you would like to discuss, we openly welcome your feedback and ask that you contact us directly at (916)234-6174 or Crossings@livesq.com. Thank you, The Crossings.
BEWARE - DO NOT MOVE HERE! My daughter lived here for 6 months. It was problems from the beginning. Started w them not giving her the apartment she signed the lease for, she’s had mail stolen, her car was vandalized in the parking lot in the space she paid extra for and they refused to give the video evidence they have of the crime and now upon move out they are charging her over $300 to replace a damaged floor that was damaged when she moved in and was marked on her move-in sheet, and also to replace her bed and desk chair ... read more
Business response:
Thank you for your feedback Hilde. While you are no longer a resident at The Crossings, we appreciate your review so that we may learn and improve. We apologize that we were unable to address this concern during your residency as we truly value our residents and wish to ensure a positive living experience. Should you have any additional concerns you would like to discuss, we openly welcome your feedback and ask that you contact us directly at (916)234-6174 or crossings@livesq.com. Thank you, The Crossings.
The people were so annoying. I had to wait for hours before my room was furnished. There was no available dollys to help carry my stuff. I had no parking spot and had to park outside on the unsafe street for days. This is about 10min walk to my apartment. I had to keep going to the office for a week before getting a spot and this is parking spot is so far from my room and they don’t allow switching spots. Getting groceries from my car to my room is a headache every time. The people in the office are just annoying
Business response:
We are very sad to hear that your experience while living at The Crossings has not met your expectations. We take pride in our day-to-day operations and making sure that any and all issues are addressed to the best of our ability. We believe that we have addressed all of your concerns privately at this point in time. We do appreciate the feedback that you have provided and please do not hesitate to contact us directly if you have any other questions or concerns at 916-234-6174. Thank you, The Crossings team!
this is hands down the worst place to ever live the crossing did me so dirty the staff and management are not professional at all i would never recommend this place for anybody ever . I would give this place a -0 if I could
Business response:
We are very sad to hear that your experience while living at The Crossings has not met your expectations. We take pride in our day-to-day operations and making sure that any and all issues are addressed to the best of our ability. We believe that we have addressed all of your concerns privately at this point in time. We do appreciate the feedback that you have provided and please do not hesitate to contact us directly if you have any other questions or concerns at 916-234-6174. Thank you, The Crossings
Frequently asked questions about The Crossings
How is The Crossings rated?
The Crossings has a 3 star rating with 434 reviews.
When is The Crossings open?
The Crossings is open now. It will close at 5:00 p.m.