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The Edge Fitness Clubs
- Gyms
- Milford, CT
About this business
Location details
125 Old Gate Ln, Milford, CT, 06460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 5:00 p.m. |
I joined The Edge Fitness Club (********** ** location) in April 2025. At the time of signup, I was not clearly informed that the membership was a 12-month contract with extremely limited cancellation options. I was led to believe it was a cancel-anytime membership. When I later attempted to cancel, I was denied by both Edge Fitness and *** ******* **********who insisted I could only cancel for medical or relocation reasons. They ignored the fact that the contract was never properly disclosed to me at signup and that I was m... read more
First and foremost, I was not under any current contract when the following occurred. My bank issued me a new debit card that was being billed monthly by Edge Fitness. I was out of the State and figured I'd handle it when I got back. That's when I started receiving daily multiple calls from annoying salesmen regarding my account. Sometimes twice a day, sometimes three times a day. This has been going on for months. It became so annoying that I decided to take my business to another gym altogether. Now I receive threats from ... read more
This place is an absolute scam. I canceled my membership back in December 2024 but the manager at the time did not fully complete the cancellation. Since then I have had money removed from my account for yearly membership and monthly memberships. I kept calling trying to get this resolved for MONTHS. They refused to remove my bank account from my account. They kept stalling and never did the cancellation correctly until JUNE 2025. Now I am fighting to still get all my money back. There really needs to be better legal recours... read more
I have several frustrations that are due to (according to the staff) corporate policy. In no particular order: 1. Membership is through an unresponsive, klunky software system. Once something goes wrong (in my case, a change to a different level of membership and dropping personal training), it will take many, many emails and discussions with staff to correct. 2. Staff is immature when handling complaints. It's not personal, dudes. It's YOUR JOB. Corporate needs to do some more effective training. 3. Ladies locker room is al... read more
Edge Fitness will not allow you to cancel a membership unless you leave for military, become disabled, or move more than 15 miles away. I was paying month to month and did not physically sign or was presented with a contract and in recent communication with Edge I was not told I was under any contract. The person at Edge and ABC emails do not tell me why, just that I cannot cancel. FYI - as this is a lifetime commitment apparently. I see why they are not a BBB member, I should have checked first.
05/12/2025,~6:15PM, this is the second occurrence of the same front desk receptionist/manager, Harris, who was being extremely rude and racist to me. This staff is a male, black hair mix with some gray hair, and the same above feature for his beard. No glasses, slit cut style on left eyebrow. He addressed us by “YO, scan here”. First, I am not his friend and should not be called “Yo” this is extremely rude and disrespectful. I told him directly that I am not comfortable with this way of talking. He only shrugged his shoulder... read more
THe EDGE FITNESS, totally misleading, the one on ***** ********* ***, the manager she is not professional in any way, they send texts asking you if you would like to renew and when responding NO they go ahead and renew you without warning, they did this to my 19 year old son and four months later they put his name in collections. and I have no choice it needs to be paid, this is criminal and should not be allowed you should need to sign for approval for renewing a contract, this is exactly why I never wanted him to join in t... read more
I’ve heard plenty of nightmare stories before and have my own now to add. I knew the policy and I did my homework, I know how far in advance you need to cancel your training. I know that no matter when you decide to cancel it you’re almost always hit with another payment… I cancelled my personal training back in the beginning of JANUARY of 2025… in person…at my club…with a manager…signed the electronic paperwork…did everything right. Still got billed end of January (expected this) but it’s not over… I had my personal trainin... read more
I’ve been a paying member at Edge Fitness for a while, but I’ve never felt truly welcomed. Recently, I tried to bring my sister in, and they treated us like we didn’t belong there. She didn’t have her info with her, and instead of being understanding or helpful, the staff were completely rude. They refused to let us in and spoke to us with an attitude that made us feel disrespected and unwelcome. Honestly, this isn’t the first time I’ve felt bad vibes from this place. As a Latino, it often feels like the energy here changes ... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4.3 star rating with 753 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close at 10:00 p.m.