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302 N Lake St, Aurora, IL, 60506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 3:00 p.m. | |
| Thu | 9:00 a.m. to 3:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great Flower for all occasions!
😡Ordered memorial day premium centerpiece arrangement, received maybe $20 arrangement, half dead flowers, broken flowers, and garbage. I have pictures
Business response:
We are sorry to hear about your disappointing Memorial Day arrangement experience. This is absolutely not the quality we stand for, and we understand how upsetting it must have been to receive half dead flowers and a broken arrangement when you were expecting something special for such an important occasion. No one should receive what you're describing as "garbage" when they order a premium centerpiece - that's completely unacceptable on our part. We know how meaningful Memorial Day arrangements are, and we clearly missed ... read more
This place sucked and what you see in the picture vs what you get are day and night. Plus, they forgot the card with the flowers. Tried to call them numerous times with no call back. DO NOT go here!
Business response:
Your feedback is important to us, JoAnn. We're really sorry to hear that your experience with us fell short of expectations - that's definitely not the standard we aim for. We totally understand your frustration about not getting a call back when you reached out multiple times. That's not how we want to handle things, and we know how disappointing that must have been. We'd really like the chance to make this right and address what went wrong with your order. Please give us a call at (630) 892-7673 or email us at wecare@fbf... read more
The Flower Basket has a 4.5 star rating with 743 reviews.
The Flower Basket is closed now. It will open tomorrow at 9:00 a.m.