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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Food was great but the service was excessively slow. What should’ve been a 1-1.5 hour meal, maybe 2 hours max, turned into an almost 3 hour meal. Several things were mis-ordered. For example, we ordered a $25 bottle of sparkling rose and were given a $59 bottle. We asked for another bottle of sparkling water and she tried to bring us another bottle of said $59 sparkling rose instead. Overall, just not great service. She was very kind but it was frustrating.
Business response:
I'm disappointed to hear of your experience. I appreciate your feedback as it will help us coach our newer team member. I would also like to make things right with you regarding the mischarges on what you ordered versus what you were charged. Please call me at 463-238-3800 or email me at katie@thefountainroomcom. Thank you, Katie Forman - General Manager
Went to dinner for a friends brithday and had the best time! Food was great and came out at a reasonable time. Katherine was a fantastic server! Very friendly and attentive when it came to one friends cinnamon allergy! We have went before I believe we served by Chelsea who was amazing as well! Definitely recommend!
Business response:
We're honored to hear that you had a fantastic dining experience at The Fountain Room! Thank you for the positive feedback and recommendation.
Highly recommend! And the Brie brûlée is amazing!
Business response:
Your positive feedback is greatly appreciated! Thank you for your kind words about our Brie brûlée.
Space and service was a 10. Pretty sure my espresso was just drip coffee in an espresso cup and the kids breakfast only had 1 egg when we were told it was 2. Cinnamon roll was fantastic. Everything else was good not great.
Business response:
We will take your comments into consideration. Thank you for sharing your experience. We will look into the issues on your visit and hope to improve. Thanks, Blake, Owner
I loved the signed birthday card. Server was also amazing
Business response:
We're thrilled to hear that you enjoyed the signed birthday card and had an amazing server.
Great atmosphere, wonderful food and it was complete with a wonderful server Ari!
Business response:
We deeply cherish your positive feedback, Carol! We're thrilled to hear you enjoyed the atmosphere, food, and service at The Fountain Room. Thank you for your kind words.
The food was not great. At all. The drinks and environment were great.
Business response:
We appreciate your perspective on the food and are glad you enjoyed the drinks and environment. Thank you for sharing your feedback.
Definitely a must try! Staff was very nice and friendly, the food was immaculate, and the atmosphere was comfortable. Food came out super fast as well.
Business response:
We're honored to hear you had a great experience at The Fountain Room! Thank you for your review.
Steaks we're excellent. Sides we're bland. Drink service slow. Wait staff was pleasant.
Business response:
We are overjoyed to hear that you enjoyed the steaks at The Fountain Room. We appreciate your input on the sides and drink service. Thank you for your wonderful feedback.
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,763 reviews.
When is The Fountain Room open?
The Fountain Room is open now. It will close at 10:00 p.m.