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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
The ambiance was lovely. Very old timey, great bar area and truly lovely decor and design. The issue was the food. The filet comes with nothing. It would be better if the side dish comes with the entree. The server had another person drop them off and said don't worry you won't be charged twice. Ok why would I be charge twice for a side dish I received halfway thru my meal. Had to wait too long for a beverage refill. When my wine arrived, the server said it would be removed from the bill. Oy. It was not removed from the bill... read more
Business response:
Thank you for your feedback. We appreciate the kind words about our ambiance and decor. We apologize for the service inconsistencies and billing errors, and we will be sure to address these concerns. Regarding the incorrect charges, I would like to issue you a refund. Please feel free to give me a call at 463-238-3800 so I can get that processed for you. -Katie Forman, General Manager
Manager was an absolute tool. Yells at me for not having a reservation and how dare I just walk in on race weekend. Only problem was I did, and had checked in with the hostess. Moron.
Business response:
We apologize for the miscommunication regarding your reservation and subsequent treatment by the manager. Guest satisfaction is our priority, and we will use this as a learning opportunity to continue to improve on this. If you would like to discuss this, please feel free call us at (463) 238-3800.
New favorite place for brunch! Love the vibe and the food was great!
Business response:
We are delighted to hear The Fountain Room is your new favorite brunch spot! Thank you for the wonderful feedback about our vibe and food.
Incredible Gatsby like vibe, excellent food, amazing service.
Business response:
We are delighted to hear about your incredible experience!
I can not express how much we enjoyed our experience. From the time we walked in we were greeted by a fabulous staff. Our server, Zach, was nothing short of incredible. Our party had a variety of options from the menu, the pork chops, hanger steak and the grilled chicken and all would be recommended.
Business response:
Thank you for your review, Jennifer! We are thrilled to hear that you enjoyed your experience. Your kind words about our staff and menu options are greatly appreciated.
What a beautiful restaurant! We sat in the bar and had a great dining experience. Drinks were perfect and portions are large.
Business response:
We are delighted to hear about your great dining experience. Thank you for taking the time to share your feedback with us!
This a great spot for good food, drinks and Mass Ave people watching. Dinner with out of town friends in for race week. Everything was delicious and it's so easy to have a conversation even when busy. A great night out!!
Business response:
We are so glad to hear your dinner was delicious and you enjoyed the Mass Ave atmosphere! Thank you for choosing us for your race week celebration.
Nice place we enjoyed ourselves. Nothing really negative to say. Just now wow factor with their food. Good but expected more to match the scenery.
Business response:
Thank you for your feedback. We appreciate your kind words about our atmosphere and are committed to ensuring our cuisine matches the high standards of our scenery.
We really enjoyed the evening. Staff was really nice, food was excellent. Thank the waitress, chef, and the manager who helped get a gift certificate to work. Would highly recommend The Fountain Room to others.
Business response:
We're overjoyed to hear you had a great evening at The Fountain Room. Thank you immensely for your kind words.
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,938 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open tomorrow at 4:00 p.m.