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The Glass Guru
- Glass & Mirrors
- Roseville, CA
About this business
Location details
198 Cirby Way, Suite 120, Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have done a lot of business with Glass Guru over the past 7 years and they have always been spot on. And I have always been more than pleased
Business response:
Thank you so much for your thoughtful feedback, Judy. We’re truly honored to have earned your trust and continued satisfaction over the past seven years. Your loyalty means the world to us, and it’s customers like you who inspire our team every day. I sincerely appreciate you taking the time to share your experience and for continuing to place your confidence in The Glass Guru of Roseville. Warm Wishes, Samantha Howard, General Manager
Glass Guru is an exceptional business. We’ve used them for custom glass for a coffee table and a desk top, and recently asked them to replace one of a pair of arched windows with a failed seal. All our front elevation windows have matched frets in a latticework pattern. It was very tricky to replace the broken window with a new one that matched up perfectly to its mate. I was extremely impressed with the care they took and their dedication to getting it just right. Do yourself a favor and call The Glass Guru for help with wi... read more
Business response:
Hi, Sue. Thank you so much for leaving us a wonderful review! I am so happy to hear about your positive experiences with our custom IGU work. Our team takes great pride in their attention to detail, especially when it comes to matching intricate patterns like the girds on your arched windows. We're glad we could meet your expectations and provide you with the perfect solution. The team truly appreciates your feedback and kind words. Thank you for choosing The Glass Guru of Roseville for your glass needs, and we look forward ... read more
A crew of 3 arrived exactly on time and replaced the glass I all of our windows. They were friendly and very respectful of us and our property. We could not have had a better experience.
Business response:
Hi, John. Thank you so much for rating your experience with us so highly... It means a lot to our entire team! We're thrilled to hear that Billy, Ricardo and Rainer arrived on time and provided such excellent service while replacing the glass in all of your windows. It's wonderful to know that they were friendly and respectful throughout the process. We always strive to ensure our customers have the best possible experience, and we're glad we could deliver that for you. Thank you again for your kind words and for choosing Th... read more
Very responsive and professional.
Business response:
Thank you so much for the kind words, Hali. I really appreciate you taking the time out of your day to share your experience with us. It's wonderful to hear that you found our team to be very responsive and professional. These are qualities we strive for in every interaction with our customers, and we're glad they were evident in your experience with us. Enjoy your new shower! Warm Wishes, Samantha Howard, General Manager
Great worker. On time. Clearly knew what he was doing. Very personable!
Business response:
Hi, Ron. I appreciate you taking the time to leave us this review and am thrilled to hear about your positive experience! It's great to know that Rainer arrived on time, demonstrated expertise in his work, and was personable throughout the process. We always strive to provide professional and efficient service, so it's wonderful to receive such positive feedback. Thank you again for choosing our company for your glass and mirror needs! Warm Wishes, Samantha Howard, General Manager
Respectful & thorough. Very happy with work done.
Business response:
Hi, Vickie. I am delighted to hear that you're very happy with the work that was completed and found our service to be respectful and thorough. These are qualities we always strive to maintain. Thank you very much for taking the time to post a review! We value your opinion and are grateful for your business. Warm Wishes, Samantha Howard, General Manager
Every employee we encounter from beginning to end was professional, communicated well, and worked hard to complete their task associated with our purchase. As well, folks who came to our home to take measurements and to install arrived on time, at their appointed times with no large window wait times (unheard of anymore). Also, we are happy with the door insert product we purchased; it looks nice, allows light in, but still provides privacy.
Business response:
Hi, Keren. Thank you so much for leaving us a such an amazing review! I am thrilled to hear about your positive experience with my team. It's wonderful to know that every employee you encountered was professional, communicated well, and worked hard to complete their tasks. We take pride in our punctuality and efficiency, so I'm glad our estimator, Chris and installers, Billy and Ricardo arrived on time without long wait windows. I am also delighted that you're happy with your door insert. The team truly appreciates your deta... read more
The workers arrived exactly on time and complected the work in a timely manner. The sliding door now works even better than when it was new 25 years ago
Business response:
Hi, Glenn. Thank you so much for taking the time to share your experience with us. It means a lot to know our hard work pays off, especially when it comes to improving the functionality of your sliding door. I am thrilled to hear that it's working even better than when it was new 25 years ago. Our team takes pride in their punctuality and efficiency, so it's great to know they arrived on time and completed the work promptly. Thanks again for the great review! I truly appreciate your feedback. Warm Wishes, Samantha Howard, G... read more
The team was professional throughout the challenges that we faced. In the end, they ensured that the project met our expectations. Super awesome customer service and support throughout the project!
Business response:
Hi, John. Thanks for taking the time to share your positive experience with us. I appreciate it greatly! I'm glad to hear that our team was professional throughout the many challenges you faced and that in the end we were able to meet your expectations. It's wonderful to know that you found our customer service and support to be super awesome throughout the project. Your feedback means a lot to all of us, and I am thrilled that we could provide you with a satisfactory experience. You and Tanya were a pleasure to work with. I... read more
Frequently asked questions about The Glass Guru
How is The Glass Guru rated?
The Glass Guru has a 4.9 star rating with 576 reviews.
When is The Glass Guru open?
The Glass Guru is closed now. It will open on Monday at 8:30 a.m.