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The Glass Guru
- Glass & Mirrors
- Roseville, CA
About this business
Location details
198 Cirby Way, Suite 120, Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every employee we encounter from beginning to end was professional, communicated well, and worked hard to complete their task associated with our purchase. As well, folks who came to our home to take measurements and to install arrived on time, at their appointed times with no large window wait times (unheard of anymore). Also, we are happy with the door insert product we purchased; it looks nice, allows light in, but still provides privacy.
Business response:
Hi, Keren. Thank you so much for leaving us a such an amazing review! I am thrilled to hear about your positive experience with my team. It's wonderful to know that every employee you encountered was professional, communicated well, and worked hard to complete their tasks. We take pride in our punctuality and efficiency, so I'm glad our estimator, Chris and installers, Billy and Ricardo arrived on time without long wait windows. I am also delighted that you're happy with your door insert. The team truly appreciates your deta... read more
The workers arrived exactly on time and complected the work in a timely manner. The sliding door now works even better than when it was new 25 years ago
Business response:
Hi, Glenn. Thank you so much for taking the time to share your experience with us. It means a lot to know our hard work pays off, especially when it comes to improving the functionality of your sliding door. I am thrilled to hear that it's working even better than when it was new 25 years ago. Our team takes pride in their punctuality and efficiency, so it's great to know they arrived on time and completed the work promptly. Thanks again for the great review! I truly appreciate your feedback. Warm Wishes, Samantha Howard, G... read more
The team was professional throughout the challenges that we faced. In the end, they ensured that the project met our expectations. Super awesome customer service and support throughout the project!
Business response:
Hi, John. Thanks for taking the time to share your positive experience with us. I appreciate it greatly! I'm glad to hear that our team was professional throughout the many challenges you faced and that in the end we were able to meet your expectations. It's wonderful to know that you found our customer service and support to be super awesome throughout the project. Your feedback means a lot to all of us, and I am thrilled that we could provide you with a satisfactory experience. You and Tanya were a pleasure to work with. I... read more
Arrived on time and finished on time even though they had to go back and get the second window. Great customer service …..
Business response:
Hi, Phil. I very much appreciate you taking the time to leave us this review. I'm glad to hear that we were able to provide you with a positive experience, especially with our punctuality and efficiency. It's great that we could complete the job on time, even with the need to retrieve the second window. Thank you for recognizing our commitment to great customer service. I value your feedback and look forward to serving you again in the future if you need any glass, mirror or screen services. Warm Wishes, Samantha Howard, Ge... read more
Great gob thanks it was really nice to have business with your company the lady who helped me was very kind I appreciate her thanks
Business response:
Hi, Jamshid. Your feedback is greatly appreciated. Thank you so much for the review!
The installation was as professional as you could want. The technician Reiner was efficient, thoughtful and knowledgeable. It was a pleasant experience all around! Thank You Glass Guru
Business response:
Hi, Gary. I am very happy to hear that you had a great experience with us. I'm especially pleased that you found Rainer to be efficient, thoughtful, and knowledgeable during the installation process. It's wonderful to know that the entire experience was pleasant for you. I truly appreciate you taking the time to rate us and share your positive feedback. I will be sure to share this with Rainer and all of my staff. Thank you again for choosing Glass Guru! Warm Wishes, Samantha Howard, General Manager
On time, work done in an hour, friendly guys
Business response:
Hi, Craig. Thank you so much for rating your us so highly... It means a lot to our entire team! I am thrilled to hear that our Robert and Rainer arrived on time and completed you door insert efficiently within an hour. We always strive to provide prompt and professional service, and it's great to know that my team was friendly during the process. Your positive feedback is greatly appreciated, and we're glad we could meet your expectations. Thank you again for choosing our services! Warm Wishes, Samantha Howard, General Mana... read more
Shower enclosure replacement but needed replacement pair a month later. From estimator to office management to installers, everyone professional, respectful and courteous!
Business response:
Thank you so much for the kind words, Lisa. I really appreciate you taking the time out of your day to share your experience with us. It's wonderful to hear that you found everyone from Rich, to Suzette and to our installer, Billy to be professional, respectful, and courteous throughout the process of your shower enclosure replacement. Your satisfaction is important to us, and we're glad we could provide you with quality service. Thank you again for choosing The Glass Guru! Warm Wishes, Samantha Howard, General Manager
Efficient , friendly and professional
Business response:
Hi, Toney. I sincerely appreciate you taking the time to leave us this review. I am thrilled to hear that our team was able to provide you with an efficient, friendly, and professional experience. It's always our goal to deliver top-notch service to our customers, and we're glad we were able to meet your expectations. Thank you again for your feedback and for The Glass Guru! Warm Wishes, Samantha Howard, General Manager
Frequently asked questions about The Glass Guru
How is The Glass Guru rated?
The Glass Guru has a 4.9 star rating with 596 reviews.
When is The Glass Guru open?
The Glass Guru is closed now. It will open tomorrow at 8:30 a.m.