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The Grand at Hill Street
- Apartments
- Grand Prairie, TX
About this business
Location details
1610 Hill St, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter The new management team have opportunities for improvement. The community has been neglected and is not being maintained to the standards of “luxury apartments.” Trash has been accumulating everywhere (e.g., food scraps, broken glass, cans, bottles, paper products, dog poop). The package room door has been broken for almost a month (Luxer tablet does not communicate with door mechanism to operate appropriately). Their resolution is to keep the door propped open during business hours to allow residents to free... read more
Business response:
Thank you for making us aware of your concerns with our community's upkeep. Rest assured that we are committed to maintaining a clean and inviting living environment that all residents can enjoy. With that said, our new management has a list of priorities that it will address over the coming weeks and months, and we welcome any additional feedback you would like to provide about which affected areas have the most impact. At your earliest convenience, please email us at marketing@tamresidential.com.
Save your money and move else where. If you’re looking for an apartment home that actually cares about your residency and tends to you, I would highly recommend looking elsewhere. I’ve been a resident here for 2 years and nothing is wrong with the apartment unit itself, but the community and management is something I would steer clear of. There have been a few resident disturbances/issues: Police called twice to arrest people fighting, someone has thrown food down the stairs inside and outside the building, dog poop wherever... read more
Business response:
We appreciate your review and are glad that you are pleased with your apartment home. That said, we want your overall experience to be positive, and we are sorry to hear you have concerns about the behavior of fellow residents and the service received from our team. We are eager to turn your experience around and ask that you reach out to us at marketing@tamresidential.com when you have a moment. We look forward to increasing your satisfaction.
Just don’t Please do not get tricked into moving here. I am counting down the days until my move out. Does 3 management companies in under 3 years sound good to you? I wake up to 4 or 5 cop cars having to circle the building to look for people way too often. There’s so much crime and nastiness. You can do better for so much less.
DO NOT LEASE HERE! This morning we woke up to one of our cars broken into! Lots of expensive equipment was stolen out of our work van! They make you park so far away from your apartment building that it's ridiculous! Parking is terrible here and now we are paying the consequences - theft and vandalism to/from our cars! No cameras throughout property The overpriced rent for this dirty, filthy apartment is not worth the headache. These apartments look good from the outside but have been a total headache ever since moving in. T... read more
Do not live here Let me start by saying that I was really excited to live in these apartments. Unfortunately, ever since the very first day I moved in here these apartments have been terrible. The first days when I moved in here the apartment was not move in ready and I slept in an apartment full of construction dust. The dust was so much I ended up getting sick and had to be off work for a week. The construction was rushed so as you can read on many of these reviews you will hear your neighbors every little move since the w... read more
smells like weed Pretty apartments. Beautiful community room. Maintenance always comes when called. No bug infestation at all. People aren’t so good with picking up after their pets and there’s a consistent smell of weed. The ventilations aren’t good so that smell constantly leaks into your apartment. The halls , elevator will smell like it and unfortunately if you take a dip in the pool people will most likely be smoking there also. Staff will never return phone calls, or follow up on complaints. I’ve had them tell me there... read more
Frequently asked questions about The Grand at Hill Street
How is The Grand at Hill Street rated?
The Grand at Hill Street has a 3.4 star rating with 271 reviews.
When is The Grand at Hill Street open?
The Grand at Hill Street is closed now. It will open at 10:00 a.m.