The Grange Care Home - Country Court

Jan T 

on Carehome.co.uk

a year ago

Staff very helpful. The manager is over and above - very helpful and professional. Excellent facilities. Can't fault anything. Outside gardens need attention. The resident's patio area is very nice. The Grange is situated very nicely in Newport. Lovely view from the outside front of the building. 

Tristan S 

on Carehome.co.uk

2 years ago

My mum was a resident at The Grange Care Home for just over two and a half years, during which time she couldn’t have been looked after better. The home is beautifully equipped and extremely homely, but more importantly, it’s the carers and whole team of staff at The Grange who made her life so happy and enriched during the time that she was with them. They really did care for her and all of the residents in every sense. The food is excellent with lots of variety and the activities at the home are fun, stimulating and really... read more

Paul S 

on Carehome.co.uk

2 years ago

My late mother spent nearly three years at The Grange Care Home. Our overall experience has been very positive. High quality management, very caring and competent staff, good facilities and good communications have been key. The room was lovely and kept clean. They had a difficult time in covid but they managed it reasonably well. Staff levels dipped then but were quickly restored. My mother always felt happy and secure there and they were on top of her needs. They reacted well to her ongoing medical needs and the occasional... read more

Malcolm D 

on Carehome.co.uk

2 years ago

Mum was in The Grange Care Home for nearly four months at end of her life. She was looked after very well by all the staff who genuinely cared about her welfare. We were shown around whilst choosing a Care Home for Mum, the feel we got for the Home was backed up by what we saw and felt once she moved in. From the Manager to Reception, Hospitality staff, Housekeeping to Carers everyone was kind, friendly and caring and respectful. Food was varied and good quality as well as plentiful, although Mum didn’t join in the activitie... read more

S B 

on Carehome.co.uk

2 years ago

We have been very happy with the care my mother has received. The management and staff have been proactive to her needs and in keeping contact with us. I would not hesitate to recommend The Grange Care Home to anyone looking for a professional and caring environment for their loved one. 

Deborah B 

on Carehome.co.uk

3 years ago

The Grange was home to my Dad for the last 6 weeks of his life. He had delirium and it was quite a challenge to look after him. But throughout his stay, he was treated with kindness and respect and dignity. The Grange is like a 5* hotel, the facilities, the bedrooms and the delicious food. We couldn't have asked for a better environment or more caring staff. A particular mention to the staff who were marvellous and treated my Dad, not as an old man but as a personality who had lived a full life and was deeply loved. Thank yo... read more

Gillian L 

on Carehome.co.uk

3 years ago

My mother became a resident at The Grange after having been discharged from the hospital in April 2022 following a serious fall, firstly for respite care and then permanently when it became obvious she couldn't return home. Her well-being and her safety have been my main concerns and to that end, The Grange and its staff have provided that safe environment, as well as excellent care and attention. She has been treated with nothing but kindness and respect from the staff who made the effort to get to know her as a person and ... read more

Gill U 

on Carehome.co.uk

3 years ago

Having chosen the Grange to become Mum's new home, we as a family, know we made an excellent choice. The care and support she received in the first few months made Mum's move from her family home of over 40 years, easier for her to make the transition. She asked to be placed where she would have 24-hour care and emotional support which has certainly been provided by the staff at the Grange. Now that all the Covid restrictions have been lifted, she is happier and enjoying the activities provided and making new friends. 

M M 

on Carehome.co.uk

3 years ago

Friendly staff and fantastic facilities. My father needed respite care for a few weeks as I was going away. My father has never been in a care home before and was quite apprehensive. I’ve heard nothing but positive comments from him and he says that he felt he was on holiday too! Thank you for taking such good care of him and putting me at ease with the great communication and facilitating video calls.