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off Fallow Drive, Bury Water Lane, Saffron Walden, CB11 3RP, United Kingdom
Get directionsWhen the time comes for us to pass our loved one into the care of others, it is one of the most important decisions we will have to make. I have been married to my lovely wife for nearly 64 years, and after caring for her for 4-years, the time came that I could no longer cope, it was, as for all of us that put our loved one into a home, a heartbreaking decision. I visited a number of care homes in our local area, and although all, I know are staffed by lovely, caring people, we eventually decided on The Grange. We are so ple... read more
Business response:
Thank you for taking the time to write a lovely review for The Grange, we appreciate your kind comments. It is truly a pleasure to care for your wife as part of our family at The Grange, we look forward to a time when we can welcome you back to visit. I will pass your comments on to the staff team, they mean a lot to all of us.
My Mum stayed in The Grange for two weeks respite care after leaving hospital. The care she was given was excellent. The premises are beautiful and kept to an extremely high standard. The food equals anything you could find in a top restaurant and everybody carries out their duties to the highest standard. Would thoroughly recommend The Grange and wish them every success for the future.
My Nan went to The Grange for 2 weeks respite and I cannot thank the staff and management enough! They have not only taken the best care possible of my Nan but also kept us family members informed and up to date on my Nan's progress during these awkward times. Without them we couldn't have coped and their constant updates have been a huge help and relief to the family knowing our beloved family member is ok and safe. The staff at this home go above and beyond their duties and for this I am eternally grateful. I wholeheartedl... read more
We have found the care facilities at The Grange excellent. The staff are always friendly, welcoming and engaged and treat my father with respect and dignity. Care is person-specific and changes/improvement suggestions are met positively and openly. My father is settling in well and is very well cared for in a luxurious and safe environment. Thank you.
My parents came in for respite and I have been very impressed with the care. The staff are all very friendly, professional and approachable. The home itself is beautifully appointed.
My gran has been in this care home for 3-months now, and she has come on so much, her well-being has complete changed, she is a totally different person. I get to visit my gran now which I am so grateful for, and I know she is safe within this care home.
Business response:
Thank you for taking the time to leave a review for The Grange Care Home. we are delighted to hear that you are so pleased with the care of your grandmother, it's a pleasure to have her as part of our family at The Grange.
Our Dad has been a resident of The Grange Care Home for over two months. He arrived in April, still quite poorly after a long spell in hospital. He was so frail and had lost a lot of weight. Since his arrival, the lovely staff have worked so hard to help him recuperate; building him up by tempting him with the delicious food, cakes, biscuits and constant cups of tea. Although we have been unable to visit him at this time, we have had updates from the staff and regular video calls with Dad. He is so much better physically and... read more
Business response:
Thank you for taking the time to leave a review for The Grange Care Home. We are very pleased that your Dad is so happy with us and I will ensure that your kind words are passed on to our staff team. We look forward to seeing you soon.
My mum has been in the care of The Grange since the end of March. I have seen a marked improvement in my mum's well-being. She is so happy. Mum is being so well cared for and the staff are very caring and professional. Bonus - The food is also amazing, Mum loves it.
Business response:
Thank you for taking the time to review The Grange Care Home, we are very pleased that your mum has settled so well with us and I will pass your kind words on to the care team. We appreciate your taking the time to review us.
I was very pleased and impressed with the service that I received when contacting The Grange. I was not given a lot of time to move my aunt to a home and they gave all the help they could, to get her settled in quickly. All staff very helpful in settling her in and making her feel at home. Would definitely recommend to other people.
The Grange Care Home - Country Court has a 4.8 star rating with 48 reviews.
The Grange Care Home - Country Court is open now. It is open 24/7.