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The Grange Care Home - Country Court

4.8

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Location details

off Fallow Drive, Bury Water Lane, Saffron Walden, CB11 3RP, United Kingdom

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4.848 reviews
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S S's profile image
S S 
3 years ago

From the initial enquiry to date, we have been so impressed with the reassurance, kindness and professionalism we have been shown. Every communication has been responded to swiftly and we are kept informed well. Most importantly, our mum has continually told us how well she is being looked after and how kind everyone is. We love seeing the activities on Facebook - she always looks very glamorous with her regular hairdos! Thank you all! 

Business response:

Thank you for your kind response - it is a pleasure to care for Mum here at The Grange. 

Clare T's profile image
Clare T 
3 years ago

All the team at The Grange are without fail welcoming, warm and so helpful. Despite being affected by the staffing issues the industry is facing as a whole, they all work so hard to look after the residents. My grandmother was in a different home previously and since moving to The Grange, we have seen such an improvement in her mental state, her mood and her enjoyment of life. They not only care for her well but educate her as to her condition so she understands what’s happening to her as she ages. This has made a huge diffe... read more

Business response:

Thank you for taking the time to write a review for The Grange Care Home, we greatly appreciate your kind words and will pass your comments on to the staff team. Your grandmother is a much-loved member of our family here at The Grange. 

Amanda Q's profile image
Amanda Q 
4 years ago

My Dad was one of the original, first residents to join The Grange from April 2020. What started as respite, at a really difficult time, became long term residency for Dad as he was so happy and so well cared for there. He always adored good food and the quality of what he received there was excellent. His room and surroundings we immaculate and we so appreciated seeing him so content there. 

Val B's profile image
Val B 
4 years ago

Mum has been a resident since last November, and I cannot tell you the peace of mind it has given me knowing she is safe and well cared for, especially in these trying times. The staff are always there to help the residents and relatives, and there are always activities to keep the resident's minds and bodies active. Mum says the food is always lovely, and nothing is too much trouble for the staff. Thank you all, and can't wait to try the Bar once reopened! 

Business response:

Thank you for taking the time to write a review for The Grange Care Home. It is our pleasure to care for your mother as part of our family here at The Grange. We are delighted that you are so pleased with our home and the care and support that we provide. We look forward to welcoming you for a drink in our pub very soon. 

Martin S's profile image
Martin S 
4 years ago

My wife has been resident in The Grange Care Home since 30th November 2020 and from the very beginning, been welcomed and well-cared for. She is very happy, and we have been able to speak and see her on FaceTime every day and visit her once every week during the lockdown. I have the highest regard for all the staff at The Grange. 

Business response:

Thank you for taking the time to leave a review for The Grange Care Home; we appreciate all comments and feedback. It's wonderful to hear how happy you are with our care of your wife. 

Selina D's profile image
Selina D 
4 years ago

Making the decision to place Mum in a care home was the hardest thing we have ever had to do. Her live-in carer could no longer provide the care Mum needed as her Alzheimer’s progressed. We looked at many homes before finding The Grange and knew the moment we visited that this would be Mum’s new home. It has more than lived up to our expectations and has proved to be a real ‘home’, not just a place that Mum lives and is cared for. The staff are wonderful and Mum is so happy. Our family has not lost a Mum, we have gained a wh... read more

Business response:

Thank you for taking the time to leave a review for The Grange Care Home. We appreciate all comments and feedback. We are very pleased to hear how happy you are with our care of your mother, and delighted that she has settled in so well as part of our family here at The Grange. 

James K's profile image
James K 
4 years ago

Amazing care home where so much thought has gone into making it home from home, but for all the wonderful decor, furnishings and facilities it’s the genuine care, professionalism and dedication of the most amazing and wonderful team of staff that make The Grange so special. 

Business response:

Thank you for your kind review of The Grange Care Home; we are delighted that you are so pleased with our care of your loved one. 

Katherine H's profile image
Katherine H 
4 years ago

My 82-year-old Mum recently had a 3-week respite stay at The Grange following a fall at her own home where she broke both her wrists. The Grange was amazing, both in Mum's immediate physical needs and her mental well being during a stay in a period where she could have limited family visitors due to the pandemic. She was treated no differently to any of the other residents and I can't speak highly enough of the professional and compassionate way all the support and care staff approached their duties every day. They ensured t... read more

Business response:

Thank you for taking the time to write a review for The Grange Care Home. It was our pleasure to care for your mother as part of our family here at The Grange, and we are happy to hear that she enjoyed her time here with us. 

Paul H's profile image
Paul H 
4 years ago

If you are looking to place a relative in a care home, it's a huge step - but I can wholeheartedly state that the decision my sister and I took re The Grange was the best one ever, you won't regret it. Awesome place and staff - seriously, look no further! 

Business response:

Thank you for taking the time to leave a review for The Grange Care Home; we appreciate all comments and feedback. It's lovely to hear that you are so happy with our care of your loved one. 

Frequently asked questions about The Grange Care Home - Country Court

How is The Grange Care Home - Country Court rated?

The Grange Care Home - Country Court has a 4.8 star rating with 48 reviews. 

When is The Grange Care Home - Country Court open?

The Grange Care Home - Country Court is open now. It is open 24/7.