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The Hampton and Ashley Inn Memory Care Community
- Vancouver, WA
About this business
Location details
1617 Southeast Talton Ave, Vancouver, WA, 98683, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We are happy with my mother-in-law's care at the Hampton Inn. She enjoys the activities (especially singing), and is constantly commenting about "all the nice people there". When I am visiting she is often greeted by name by a staff member walking past us. We appreciate the willingness of the staff to work specifically w/ her needs to see she has the best of care and quality of life.
Dad is now staying at The Hampton & Ashley Inn after staying with me and me taking direct care of him for years. I don't know that they are as meticulous in caring for every detail as I was, but they do a good job. Dad is very happy there. Every time I go there he is involved in the activities and having a good time. The food is really good as well. The director is terrific!
too expensive
This is a nice community, and our loved one seems happy here! It's always very clean, and the staff have all been friendly and professional. We haven't heard any complaints about the food (and knowing how picky my loved one can be that's a good sign!) All that being said, we do feel like they talked things up a bit too much during the sales process. It is a nice place, but after everything they said it wasn't quite what they promised.
Very nice, but still a ways away.
Private pay only. A very nice place with good facilities. We liked what we saw. They only have semi-private rooms.
Director was great. Music every day - singalong. Roommates, and her roomie would have a dog visitor. No cats, yes, some men. People seemed a little lower-functioning than Mom is today. Place seemed a little too back (68 people). Great courtyard. Good energy, lots of care.
They took me for thousands of dollars for just 20 days. In my room, the TV and phone didn't work. The drapes on the window didn't work. There was a big bay window looking into the courtyard full of weeds, and they charged me for a courtyard view, which I wasn't aware of. If you told them to do something, you had to tell them 2-3 times. I had to have a blood draw, and they charged a considerable amount to bring someone in to do it. The problem is, they have an open shot to your bank account and can charge you at at any time f... read more
Business response:
We are sorry that your experience with The Hampton & Ashley Inn was not a more pleasant one. We take all reviews seriously and value your feedback. As we are committed to the quality of service with complete transparency, our Director of Community Relations ensures to communicate all financial details before our residents move in with signed agreements. When you are comfortable discussing your concerns further or would like copies of your signed contracts, please contact our community at 360.256.8513, as we would be happy to... read more
did not seem organized.
Business response:
Thank you for taking a quick moment and writing a review for The Hampton & Ashley Inn. We would like to learn more, and I am sorry this was the way we came across. If we can serve you in any way, we would be grateful if you would call Nino, our Executive Director.
Frequently asked questions about The Hampton and Ashley Inn Memory Care Community
How is The Hampton and Ashley Inn Memory Care Community rated?
The Hampton and Ashley Inn Memory Care Community has a 4.5 star rating with 103 reviews.
When is The Hampton and Ashley Inn Memory Care Community open?
The Hampton and Ashley Inn Memory Care Community is open now. It will close tomorrow at 12:00 a.m.