The Heritage Tomball Senior Living

A Place For Mom Customer 

on AplaceForMom

13 years ago

Traffic to and from was too much. The Director was very nice and informative. Seemed empty, not depressing but lonely. Didn't love it 

A Place For Mom Customer 

on AplaceForMom

13 years ago

Nice facility. One story. Room available very near dining room. Drawback to room was there is no door separating the bedroom and the living area, and no window in the living area. 3 full meals. 

A Place For Mom Customer 

on AplaceForMom

13 years ago

Facility being updated. Do not lock doors. Assists with feeding and prepares special foods such as soft or puree. 

A Place For Mom Customer 

on AplaceForMom

13 years ago

We had visited this one prior to the tour and decided due to the fact we had the information we needed and had seen it prior to not keep the apt. The staff was very nice and has been helpful since then. 

Anonymous 

on AplaceForMom

11 months ago

They have no patience with the residents that need more assistance. We moved mom out. We were not happy with the place. 

Felicia G 

on AplaceForMom

a year ago

We visit a friend living in this community on a regular basis and just recently have been looking for assisted living for ourselves. On our recent visits we really looked at what goes on in the community to see if it could possibly be a fit for us. After closer examination, this community is led by narcissistic management that doesn't seem to genuinely care about their residents. My friend told me that she had brought a concern to the manager multiple times and he told her that if she is unhappy she can just leave, no lookin... read more

Anonymous 

on AplaceForMom

2 years ago

Care was not good. He was not put in the proper room. He was stuck for hours in one place with no one checking on him for hours. He was thrown around like a rag doll when being moved from wheelchair to chair. Overall I'd give the whole place a 2 and that's being generous. 

russ 

on AplaceForMom

2 years ago

Sometimes they have two people to serve 55 people and it takes too long to get served I have complained about this but it falls on deaf ears. I realize I have all the time in the world but my butt gets sore from sitting too long' 

Vicki 

on AplaceForMom

2 years ago

They have a new manager and I'm hoping for better! But, at this point I would not recommend it to anyone. They have a lot of improvements to make. They need to improve on the following: Landscaping, cleanliness of facility, cleaning of occupants rooms, pest control inside and out, charging for dinners to take containers home in to go boxes. We picked this community, because it's close to me and they had availability.