The Heritage Tomball Senior Living

Anonymous 

on AplaceForMom

10 years ago

Person set up to give tour not available and no contact made that she wouldn't be there. Person giving tour was very nice but not knowable on layouts. Place seem sad. Nurses nor other members smile or seemed to enjoy their job.first impressions last. 

Anonymous 

on AplaceForMom

11 years ago

We weren't here very long, and I would not put her here long term. There are security issues. People can come and go anytime, especially through the back door. There is nobody at the back desk after 8:00 officially, but there isn't anyone there after 7:00 from what I have seen. People also come and go in and out of the resident's rooms, which is unnerving. They have a new director and they need to work on a lot of things. I was disappointed I couldn't get anyone to talk with me to address the issues, and concerns. It was not... read more

Anonymous 

on AplaceForMom

11 years ago

Old, old, old. Staff was very nice but the facility needs updating. Not the place for us. 

Anonymous 

on AplaceForMom

11 years ago

Location was very large but building too old. 

Anonymous 

on AplaceForMom

11 years ago

Long, confusing hallways with an institutional feel. Pricing seemed high for the place. Limited outdoor areas. Pictures from website are from independent living not assisted living side. Misleading