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The Lakehead Motors, Limited
- Car Dealers
- Thunder Bay, ON
About this business
Welcome to Lakehead Motors At Lakehead Motors in Thunder Bay we have the largest inventory between Winnipeg and Barrie. Our first priority is that every single customer leaves our dealership happy and has a positive experience. We know you have high expectations, but we hold ourselves to a higher standard than other dealers. Whether you come into the dealership in-person, give us a call, or send us an email, we will do our best to find the perfect vehicle for you.
Location details
951 Memorial Ave,, Thunder Bay, ON, P7B 4A1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Excellent Customer Service " Lakehead Motors is always a pleasure to deal with. Nick Figliomeni went above and beyond like usual with customer service. We spent a great deal of time picking out what we wanted and he was there all along the way. Rocco was always keeping his eye on things to be sure that we were completely happy with our purchase. Taki had us in and out quickly and efficiently with all our paperwork. Kaileigh welcomed us to the Service department and reviewed everything that we needed to know. The parts depar... read more
"Excellent Sales Person " Salesperson communicated effectively, was not overbearing . All Lakehead Motors staff were professional and friendly . We did not feel pressured to make a quick decision and all of our inquiry's were answered in a timely manner. Gary
Business response:
Thank you Gary for your business and the kind review! I am glad everything went smoothly. Please do not hesitate to contact me if you run into any questions. Michelle
"pleasant experience" all in all i would have to say that every person i dealt with in the dealership knew what their job entaled and performed it very well and displayed a high degree of professionalismand nick was excellent
Business response:
Thank you so much for your kind review . I am so happy that you enjoyed your new vehicle. Enjoy the new ride! We really appreciate your business. looking forward to seeing you in the future! Nick
"Very accommodating and thorough" We went in looking to trade our car for something more like an SUV. The salespeople were very friendly and knowledgeable about the vehicles they recommended. They weren't pushy and were very understanding of our needs and wants. They even managed to find us a vehicle that exceeded our list of wants while still meeting our needs and budget. They answered all of our questions quickly and thoroughly.
Business response:
Thank you so much for your kind review Amanda and Steve . I am so happy that your enjoying your new journey. It was a pleasure being able to get your vehicle at a great value looking forward to seeing you sometime in the future .Enjoy the new ride! We really appreciate your business. Nick
"Scott Schumka Best service Advisor Ever!" on February 16 I called the dealership early in the morning because my engine light was on and I was worried about my fairly new Jeep Cherokee. I don't know who answered in the service department but the earliest appointment they said I could come was February 23 one week later. I was appalled and almost thought then and there that I would discontinue any dealings with this service provider. I almost thought of trading in our jeep and going to a different company to buy a different ... read more
Business response:
Thank you so much Nancy for this great review! I am sorry for the delay in responding...however we did make sure that Scott and the team saw this right away. Your comments on your experience are much appreciated!!
"Great Service" Our Mobile Service Vehicle had a message illuminated saying "Low Coolant". Jim arranged for us to stop by right away to ensure vehicle was mechanically ok and to top up coolant...he has always given great customer service and is a pleasure to deal with.
Business response:
That is great to hear Elaine! We certainly appreciate your feedback and glad that we looked after very efficiently, Jim will enjoy reading this. Have a great weekend :) Lakehead Motors Service Department.
"helpful staff" had a wonderful experience from start to finish. the staff helped me find what I wanted and accommodated my needs. would recommend them to anyone looking for helpful, friendly and knowledgeable service.
Business response:
Thank you hyatt2330 for your business and the kind review! I am glad everything went smoothly and was able to get you into your new ram truck in a timely fashion. Hope you enjoy your truck and please do not hesitate to contact me if you run into any questions.
"Great service" First of all we went to icar thinking the manager and sales person would help us get the car we wanted but no they tried to screw us over big time they wouldn't return our phone calls my husband would phone up there 4 to 5 times a day for a week then we finally got a call back saying we could pick up our car on Tuesday January 24 2017 and everything was all ready to go until they up the price on us so we told them to keep their car so this is how lakehead motors comes in we called up to this sales guy his nam... read more
"Broken Car to New Car the Full Lakehead Motors experience. " I brought in my broken car for servicing. After some talking with Derek Darson about my options concerning the repairs that they felt were needed he suggested perhaps i speak with John Kelly about upgrading. After speaking with John Kelly about the budget i had and the type of vehicle i would be interested in seeing, i was introduced to Kris Gudmundson who showed me the inventory they had. After test driving a new car i was convinced that buying a new car was the ... read more
Frequently asked questions about The Lakehead Motors, Limited
How is The Lakehead Motors, Limited rated?
The Lakehead Motors, Limited has a 4.8 star rating with 1,596 reviews.
When is The Lakehead Motors, Limited open?
The Lakehead Motors, Limited is closed now. It will open tomorrow at 8:00 a.m.