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The Lakehead Motors, Limited
- Car Dealers
- Thunder Bay, ON
About this business
Welcome to Lakehead Motors At Lakehead Motors in Thunder Bay we have the largest inventory between Winnipeg and Barrie. Our first priority is that every single customer leaves our dealership happy and has a positive experience. We know you have high expectations, but we hold ourselves to a higher standard than other dealers. Whether you come into the dealership in-person, give us a call, or send us an email, we will do our best to find the perfect vehicle for you.
Location details
951 Memorial Ave,, Thunder Bay, ON, P7B 4A1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"New Purchase" Megan was my sales person. She was great. She did everything she could to make my budget work in buying a new vehicle. So far the people I have dealt with have been very helpful and patient with me in making my decision. Megan wasn't too over powering with phones calls. She didn't force me to make a decision until I was ready. This is my first dodge so hopefully I enjoy it!
Business response:
Thank you for choosing Lakehead Motors, and for the kind review! We appreciate your business. Enjoy your new vehicle :)
"Sales Service" Megan helped us get into a new 2016 Dodge Rebel. She was awesome! Very friendly and fast and getting back to us with questions we had. Thanks Megan!
Business response:
Thank you for the review and your business! Enjoy your new Rebel life!
"Trade In" Anna was working the night I came in to Lakehead Motors and I asked her if she was busy. She advised me she wasn't and I sat down which started my 2nd very great experience with Lakehead Motors. She listened to everything I said, found the vehicle I was looking for and helped me trade in my vehicle for the one I was interested in. All 3 employees that helped me were great and offered nothing but smiles and a helping hand. I am very grateful for everything they have done for me. I am now a proud owner of my very fi... read more
Business response:
Thank you so much for your kind review! I hope you enjoy your first new truck!!! And thanks again for your business ☺️ Anna
"Great service bad moral" I would defiantly recommend Justin. He was great. The overall experience however was not wonderful. I heard other employees bad mouth customers after they got off the phone. The manager was very rude to Justin (who I purchased the vehicle off of). I thought it was inappropriate to speak badly about any employee in front of customers. Also the manager made promises to me about a "few" free oil changes due to changes in the contract just before the sale went through which I have not received nor heard... read more
Business response:
Hello jtheriault, I want to first and foremost thank you again for your business. We value you as a returning customer. That being said, I would also like to thank you for the review. We take every review seriously and appreciate that you voiced your opinion. I would like to apologize for the error with the oil changes, they completely slipped my mind and I take full responsibility for the mix-up. I do have the vouchers for them. I will make contact with you in regards to them separately. If you have any further questions or... read more
"Joe's Journey" The employees at Lakehead Motors were wonderful, very friendly, knowledgeable, and patient. I was apprehensive in making such major commitment but the ladies assured me I wouldn't regret it and will enjoy my new Journey along with peace of mind. Megan was truly wonderful and patient, she was also very helpful in aiding me get all the documentation needed to seal the deal. Brandi was also very nice, answered any questions I had, and assured me I will be happy with my Journey. Thanks for being my chauffeur Mega... read more
Business response:
Thank you for the great review! It was a pleasure dealing with you. Enjoy the Journey!
"Our New Jeep Cherokee" We visited many dealerships looking for an SUV. When we got to Lakehead Motors Nick met us, took us to his desk and gave us valid reasons for purchasing a Jeep Cherokee. We decided to test drive it and Nick led us through many of the in-car features. After test driving it we decided it was what we wanted. Nick worked hard to get us a deal within our budget and made it easy to trade in our older car. Bryan and Nick got the paperwork organized and completed efficiently.
Business response:
Thank you very much for the kind review Bonnie and Al hope you enjoy the new ride !it was a pleasure being able to get you the perfect vehicle for you looking forward to seeing you in the future!
"Great Team!" From a initial routine service to collecting a brand new Ram a few weeks later. Had a good experience during my first visit as a new client. I was well looked after from the service advisors to the courtesy shuttle driver. Special thanks to Chris and the black Friday incentives to find me the right truck.
Business response:
Thanks for choosing Lakehead Motors Gino. It was great working with you to find your new truck. Enjoy the Rebel! Chris
"Great dealership" We had a great experience buying our first family van. The staff was helpful and down to earth. They did a great job of helping us find what we needed within our budget.
Business response:
Thanks for the kind words Ang! It was great working with you and your family to find the right vehicle for you. All the best with your new van! Chris
"Awesome Experience!" What an awesome experience to deal with such fabulous people!! Thanks to Greg Cleland for all his help, guidance and patience!! He searched to find me exactly what I wanted. He made my choice in picking out our new van so much easier! Also thanks to Bryan Sullivan for walking us through the last steps to getting our van. Thank you both for such excellent customer care!
Business response:
Thank you for the awesome review! I am glad we were able to find the vehicle you did not have to make any compromises with. I hope you will enjoy the vehicle for years to come and please don't hesitate to call me with any questions. Proud new T&C owners!
Frequently asked questions about The Lakehead Motors, Limited
How is The Lakehead Motors, Limited rated?
The Lakehead Motors, Limited has a 4.8 star rating with 1,597 reviews.
When is The Lakehead Motors, Limited open?
The Lakehead Motors, Limited is open now. It will close at 6:00 p.m.