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The Laurels Care Home - Country Court

4.7

Assisted Living Facilities
Cheddar

About this business

Wellness Assisted Living Facilities

Location details

Westfield Lane, Draycott, Cheddar, BS27 3TN, United Kingdom

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4.743 reviews

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Alison I

2 weeks ago

My mum recently moved in to The Laurels - I couldn't ask for more, perfect cleanliness, care, food, entertainment and empathy. A family friend went to visit another family friend in her (very expensive) home and said how lucky mum was as the other home was 'disgusting'. Thankfully mum moved to The Laurels.

Business response:

Thank you for taking the time to leave a lovely review for The Laurels. We will pass your comments on to the staff team.

Mark T

4 months ago

After researching several homes in our area to get respite care for my dad we found The Laurels Care Home. On speaking to one staff member in particular and her team we felt that we had been listened to and reassured that dad would be well cared for. my mum and wife visited before we decided and they were very pleased with what thy saw. my wife is an ex carer and found nothing to raise any concerns. the home is clean tidy and doesn't smell ( the last home we used was very disagreeable on the nose ). the staff were busy but h... read more

Business response:

Thank you for your kind review of The Laurels Care Home. We're so pleased your dad had a positive stay and that you and your family felt supported and reassured. It means a lot to hear our team made the experience stress-free and comfortable. We'll be here if you need us again in the future.

A W

a year ago

The Laurels Care Home is a warm, friendly place. The staff are very good, with one person in the office standing out a long way and has always been kind and reassuring. The staff are very kind to Mum, and make our family feel welcome. Mum enjoys the meals provided, and has improved both physically and mentally during her residence at The Laurels. As a family, we are concerned for Mum's privacy, as she is frequently disturbed in her room by other clients. However, the staff are usually quick to respond.

J T

a year ago

We feel very lucky to have a small, friendly care home on our doorstep. It's lovely that we get to know the staff and other residents as it was a very close, friendly atmosphere. I always feel welcome when I visit and my mother-in-law always seems happy though she is not able to join in with the activities, she enjoys having her hair done and nails painted!

Business response:

Thank you for writing a review for The Laurels Care Home. We are so pleased to hear that your mother-in-law is happy at our home and that you as a family always feel welcome when you visit.

C B

a year ago

We were very fortunate to find this home at a family crisis. Dad when alive held the opportunity to see my mum settle into her new home, which gave him so much reassurance.

Business response:

Thank you for leaving your review for The Laurels Care Home. We are glad that we could give your dad the reassurance he needed to make sure his wife settled well into her new home.

David G

a year ago

The Laurels Care Home is like a home from home and the staff are first class. They dare and look after my dad really well. They are always really friendly and always ready to give you a drink. I think we the family were very lucky to find such a good home for our dad.

Business response:

Thank you for taking the time to leave a review for The Laurels Care Home, we appreciate all comments and feedback. It is our pleasure to care for your Dad and we are delighted that you are happy with his care and support here.

L G

a year ago

The Laurels is an excellent care home. The staff have given the best possible care to my father-in-law. They are all so friendly and kind. He is settled and us so well looked after, which makes us feel so happy. We would recommend this care home above any other. Thank you.

Business response:

Thank you for taking the time to write a review for The Laurels Care Home, we are very happy to hear how settled your father-in-law is and thank you for your recommendation.

L B

a year ago

Very caring and attentive, lovely food, kind and thoughtful.

Business response:

Thank you for taking the time to write a review for The Laurels Care Home, we will pass your kind words on to the staff team.

D M

a year ago

Care home is very friendly. All staff are very caring and answer any queries we may have honestly but compassionately. The carers do seem to really care about my father. The carers do have a sense of humour which is needed!

Business response:

Thank you for writing a review for The Laurels Care Home, we are delighted to hear that you find our staff friendly and caring.