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Westfield Lane, Draycott, Cheddar, BS27 3TN, United Kingdom
Get directionsHelpful staff always ready to look after my mother. Nice clean rooms.
Business response:
Thank you for taking the time to leave a review for The Laurels Care Home. We will share your comments with our staff team.
Mum-in-law lived at The Laurels for the past six months and we cannot fault the care and compassion, she received whilst living there. Sadly, her increased dementia needs meant that we had to find somewhere more suitable to meet those needs. All the staff at The Laurels were wonderful with Mum, patient, kind and so caring and did their utmost to support her and us as a family. The home itself was a real home from home and we were so sad when she had to leave. The staff were a huge help and support with what was a very diffic... read more
Business response:
Thank you for taking the time to write a lovely review for The Laurels Care Home. We are so pleased that we had the privilege to care for your mother-in-law and that you were always well looked after by our staff team.
My mum has been in The Laurels for just over a year. She is 88, has advanced dementia. Her care during this time has been absolutely excellent. The staff are kind, caring, patient, and do all they can for Mum as well as supporting the family when they need it.
Business response:
Thank you for taking the time to leave a heartfelt review. It is a pleasure supporting your mother and your family as part of our Laurels family. Warm Regards.
My mum has been at The Laurels for nearly nine months. The home is amazing as are the staff and although Mum's dementia has worsened they continue to try and include her in activities and take her out when possible. I feel we are giving her the best life possible in the circumstances and I can't thank everyone enough for their dedication love and patience.
Business response:
Thank you for taking the time to leave a review for The Laurels Care Home, we are delighted that you are so pleased with our care of your mother. It is our pleasure to care for her here at The Laurels.
A very positive and friendly experience, staff go over and above to provide a secure, caring environment, nothing is too much trouble. It's wonderful to know Mum is cared for so well, communication is excellent between staff and families.
Business response:
Thank you for writing a lovely review for The Laurels Care Home. We are pleased to know that you are happy with the care our staff team provides for your mum and that you have had a positive experience with our home.
A caring and homely experience, the staff were very understanding of my mother's needs. All the staff are very friendly, positive and supportive.
Business response:
Thank you for your kind review of The Laurels Care Home. We are pleased to know that you are happy with the care our staff team provide and that you always felt supported.
My late aunt enjoyed living at The Laurels. She liked the company, food, activities, outings and said the staff were always kind and caring. I saw this for myself, receiving a warm welcome each time I visited. The Laurels is a lovely place to live, very homely, not at all stuffy and it felt like a family there. It's just the sort of home I'd be happy to spend my twilight years in and would happily recommend it.
Business response:
Thank you for taking the time to leave a review for The Laurels Care Home, it was our pleasure to care for your Aunt here at The Laurels and thank you for your recommendation.
Mum always seems so happy when we visit her, also on the social media pictures seen of her, especially recently on her birthday, she was treated like a princess. The staff are really friendly, Mum seems so at home, couldn't wish for more. Thanks to all.
Business response:
Thank you for taking the time to write a review for The Laurels Care Home, we appreciate all comments and feedback. We are delighted to hear how pleased you are with our care for your mother and how much she enjoyed her birthday. It is our pleasure to care for her as part of our family here at The Laurels.
I used to visit The Laurels with a group of toddlers and share a music and movement session with the residents. I always got a wonderful feeling about the care given and the compassion and kindness of the staff. Since that time, a friend's mum has become a resident and I can't commend the team more for the care they give. Highly recommend.
Business response:
Thank you for taking the time to leave a review for The Laurels Care Home. It's wonderful to hear how much you've enjoyed visiting our home and we appreciate the positive feedback and recommendation.
The Laurels Care Home - Country Court has a 4.7 star rating with 43 reviews.
The Laurels Care Home - Country Court is open now. It is open 24/7.