The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.953,312 reviews

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Lindsay M.

a year ago

I came into my first meeting with Steve and Laina very nervous and anxious -- the home buying process has always seemed intimidating and complicated to me. From the get-go, both Steve and Laina did an excellent job thoroughly explaining the entire process step by step, and eased my fears. I was fortunate enough to go under contract shortly after receiving pre-approval, and the next 4 weeks until closing was A DREAM. They communicated frequently by email, phone, and video and kept me updated on every step and what to expec... read more

Zachary Bryan S.

a year ago

Very helpful. Always available when we needed you.

Business response:

Thank you so much Zach! It was a pleasure helping you all purchase your first home. Best of luck to you!

Robert E B.

a year ago

The level of communication was excellent!

Isis Gimenes B.

a year ago

Thank you, Rascoe! Your help was essential, and we very much appreciate your support. Isis

Steven B.

a year ago

Nice and easy to follow

Kevin A J.

a year ago

Everything

Business response:

I'm thrilled to hear that you had a positive experience with The Mortgage Firm, Kevin. It's always inspiring to receive a 5-star rating and I'm grateful for your feedback. We strive to provide the best service to all our clients and it's heartening to know that it's appreciated. Looking forward to assisting you in the future. Thank you again, Kevin. - Christine Wilson

Jerry A. F.

a year ago

Derick and his team are the best in the business! Derick kept us in the loop with everything! He answered his phone day and night and answered any questions I had! He went above and beyond to make sure we were well informed and educated on the entire process. Because of Derick and his team we were able to close a week early on our new home!! Thank you again for being the best out there!!

Business response:

Hi Jerry, I can't tell you how much I appreciate your positive feedback! I'm really glad to hear that you found our service informative and efficient, and that we were able to help you close on your new home a week early. We're always here to provide the best possible service to our clients, so hearing that we succeeded in your case truly makes all of our hard work worthwhile. If you have any future mortgage needs or any other inquiries, please don't hesitate to reach out. Again, thank you for choosing The Mortgage Firm an... read more

Joseph C G.

a year ago

The Mortgage Firm provided great customer service. Each staff member I dealt with was kind, attentive to my questions, responded quickly to emails and text messages. They even provided me with alternate contact number(s) to reach them after hours, if I had additional questions or concerns. They made me feel like they truly cared. The process of securing a mortgage and buying a home was made as easy as possible! I felt that I was given sound advice from Mr. Storch. And my realtor, Garret was just awesome! He was extremely acc... read more

Patricia E C.

a year ago

Simple, efficient, and quick. Also, responded to questions very quickly.

Business response:

I'm thrilled to hear that you've had a 5-star experience with our services, Patricia! It's always my goal to make the mortgage process simple, efficient, and quick for my clients. I'm glad to know that I was able to answer your questions promptly. Thank you for choosing The Mortgage Firm, and I look forward to assisting you again in the future.