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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Communicative, informative, easy to work with
Verified by The Mortgage Firm, Inc.
Vicki and her team was GREAT with communication, providing advise, handling items or reminding me of pending items, available every time I called or text her or the team. I could ask any question I had if she didn't have an answer she was able to get me an answer even if I didn't like the answer. :) I would highly recommend Vicki and her Team to anyone considering financing a home.
Business response:
Thank you so much for the kind words, Melissa! I'm thrilled that you were happy with our communication and advice during the process. My team and I always strive to ensure our clients are well-informed and comfortable every step of the way, even when the answers might not be what they're hoping for. Your recommendation means the world to us. We look forward to working with you, your friends, or family who may be considering financing a home in the future. Thanks again for choosing us!
Verified by The Mortgage Firm, Inc.
Ashley made the whole experience extremely easy and personal! She was always willing to answer our questions and provide us with support over the last couple years.
Verified by The Mortgage Firm, Inc.
Work well with all other components of buying a house. Everyone knows what's needed and where to get it.
Business response:
Thank you Vicky! I hope you are enjoying your home!
Verified by The Mortgage Firm, Inc.
Very quick and very smooth transaction as always!
Business response:
I'm glad it worked out well for you!!!!!!
Verified by The Mortgage Firm, Inc.
Cameron was always available for questions and was very helpful in navigating the process!
Business response:
I'm thrilled to hear that you had a great experience, Julia! It's always my goal to ensure the mortgage process is as smooth and understandable as possible. Your positive feedback really means a lot. If you ever have any more questions or need help in the future, don't hesitate to reach out. Thank you for choosing me to help with your new home financing!
Verified by The Mortgage Firm, Inc.
They were always on top of what needed to be done, I never felt like it was rushed though. Very wonderful group of people
Business response:
Thank you for your review Shaina! My team and I here at The Mortgage Firm West Melbourne always strive to give the best service possible and in a timely manner. So glad to hear you had an amazing experience!
Verified by The Mortgage Firm, Inc.
Donny was very quick to make sure my needs were met and questions were answered. He also made sure I was getting the best deals possible and went above and beyond what I could of imagined.
Business response:
Carissa thank you so much for your 5.0 star review! It was my pleasure to assist you (and Shiloh) with your first home purchase! Securing the funds from Hometown Heroes and getting you to closing with $0 out of pocket was a big success. I hope you love your first house!! Thank you for putting your trust in me and my team to make your dream come true!! I am always here for you whenever you need anything.
Verified by The Mortgage Firm, Inc.
Super friendly and engaging customer service
The Mortgage Firm, Inc. has a 4.9 star rating with 53,312 reviews.
The Mortgage Firm, Inc. is closed now. It will open at 8:30 a.m.