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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,312 reviews
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Shelly P B.'s profile image
Shelly P B. 

Verified by The Mortgage Firm, Inc.

a year ago

Made it easy, with great Communication and understanding. 

Penny W A.'s profile image
Penny W A. 

Verified by The Mortgage Firm, Inc.

a year ago

Colette was very patient and explained each step of the way. 

Business response:

I'm so pleased to hear that you had a positive experience, Penny! Ensuring that the mortgage process is clear and comprehensible is something I strive for, so I'm glad I could make your journey a little smoother. Thank you for the 5-star review, your kind words truly mean a lot. If you ever have further questions or needs in the future, don't hesitate to reach out. Take care, Penny! 

Charlotte M. H.'s profile image
Charlotte M. H. 

Verified by The Mortgage Firm, Inc.

a year ago

Derick was great. He and his team were on our side every minute to ensure that we were not only informed but completely understood everything every step of the way. Thanks to their hard work, prompt communication, and fast pace all around made it possible for us to close 12 days early! Thank you Derick Brown and the mortgage firm group! 

Business response:

Hi Charlotte, I'm thrilled to hear that you had such a positive experience with my team. We believe in thorough communication and a swift service, so it's fantastic to hear that these aspects were appreciated. Your closing 12 days early is a testament to our team's dedication. Thank you for your kind words, and don't hesitate to reach out for any future needs. 

Annelieser Ortiz M.'s profile image
Annelieser Ortiz M. 

Verified by The Mortgage Firm, Inc.

a year ago

You guys are the best team ever, very knowledgeable, caring and friendly, the whole process was smooth and everybody kept me updated every step of the process 

Steven Matthew K.'s profile image
Steven Matthew K. 

Verified by The Mortgage Firm, Inc.

a year ago

They worked hard to make sure we got the best deal possible and maintained wonderful communication 

Business response:

Thank you for your review Steven! My team and I here at The Mortgage Firm West Melbourne always strive to give the best service possible. So glad to hear you had an amazing experience! 

Jennifer B.'s profile image
Jennifer B. 

Verified by The Mortgage Firm, Inc.

a year ago

Sarah and her team were very helpful. The online interaction was easy to follow and straightforward. They were responsive, quick to follow up and pleasant. 

Robert T D.'s profile image
Robert T D. 

Verified by The Mortgage Firm, Inc.

a year ago

Jamie and her team made the process seamless and painless. 

Logan R. H.'s profile image
Logan R. H. 

Verified by The Mortgage Firm, Inc.

a year ago

I am a big Overthinker and have a lot of questions. James is always there to answer any question and you could tell he cares for you to make the best decision for you 

Business response:

Thank you Logan for your kind comments. I appreciated your questions; it demonstrated your passion and desire to own a home and insure you knew what was happening throughout the loan process. 

Omar S.'s profile image
Omar S. 

Verified by The Mortgage Firm, Inc.

a year ago

Personable, reliable, great integrity, informative, helpful, diligent, all around great guy and great team. Thanks so much Roscoe! 

Business response:

I appreciate the kind words - happy to have helped you with Hometown Heroes! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,312 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open at 8:30 a.m.