This profile has been claimed by the business owner or representative.
The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Always helpful and when I call to leave a message you're always got back to us thank you so much for all you've done we are happy.
Verified by The Mortgage Firm, Inc.
This is our second time using Joe and The Mortgage Firm for a home purchase. Joe and staff are friendly, knowledgeable and make the home buying process as easy as possible. Highly recommend!
Business response:
Thanks David! Always a pleasure working with you and Rebekah!
Verified by The Mortgage Firm, Inc.
Anytime we needed something or had a question communication was handled well and done quickly! I value open communication very highly, so this made the experience wonderful!
Verified by The Mortgage Firm, Inc.
Katherine was absolutely phenomenal throughout this entire process. From the moment we stepped into her office, I felt an immediate sense of relief. She was incredibly knowledgeable and took the time to explain every detail to us, ensuring we understood each step. Her ability to address and alleviate all of our fears, worries, and doubts was truly remarkable. Katherine's professionalism, empathy, and dedication transformed what could have been a stressful experience into a smooth and reassuring journey. My only regret is tha... read more
Business response:
Hi Monique, I am truly touched by your kind words. I'm very happy to hear that you had a positive experience with us at The Mortgage Firm. It's always my goal to ensure my clients understand each step of the process and feel confident and at ease. Your satisfaction and peace of mind are my top priorities. I'm so glad that I could help alleviate your fears and uncertainties. It was a pleasure working with you, and I'm here if you ever need anything in the future. Please don't hesitate to reach out. Thanks again for taking ... read more
Verified by The Mortgage Firm, Inc.
Melissa explained everything so well and so thoroughly to where those of us who are new to this world and new to the mortgage scene can easily understand what’s going on.
Verified by The Mortgage Firm, Inc.
We where keep informed through out the process.
Verified by The Mortgage Firm, Inc.
Christine and her team at The Mortgage Firm did a stellar job at making my first home purchase a very smooth process from beginning to end. While I'm sure that few home purchases come without the expected and normal stresses, they relieved me of any additional worries by keeping me informed, educated and up to date every step of the way. They excel at communication and keeping the buyer well-informed. No question was too small or went unanswered in a very timely manner. Highly recommended!!
Business response:
Hi Monica, I'm absolutely thrilled to hear about your positive experience with us at The Mortgage Firm! Your kind words truly mean a lot, and I'm glad we could make the process of buying your first home a smooth one for you. We aim to provide excellent communication throughout the journey, and I'm pleased to know that our efforts resonated with you. You're right, home buying can come with stresses but we always strive to minimize these for our clients. It was a pleasure to guide you through this process and answer all of y... read more
Verified by The Mortgage Firm, Inc.
Jana was such an incredible resource. She never sugar coated anything and helped with all our mortgage related questions throughout our purchase process. She was always super friendly and knowledgeable and if she didn't know something, she would find the answer for us.
Verified by The Mortgage Firm, Inc.
All of the staff had outstanding customer service and were extremely helpful in all aspects of this process. Each person provided care and support at every juncture and provided . I'm am beyond greatful for all of the personalized care and clear communication that I received. Thank You everyone at "The Mortgage Firm."
Business response:
Thank you Darren for the review! Here at The Mortgage Firm we always strive to give the best service. So happy to hear you had a great experience!
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 53,331 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is closed now. It will open at 8:30 a.m.