This profile has been claimed by the business owner or representative.
The Preiss Company
- Apartments
- Raleigh, NC
About this business
Location details
1700 Hillsborough Street, Raleigh, NC, 27605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hello, my name is destiny and I’m a resident at Mercury3100. I’m having issues with fees being charged and rent increasing when my apartment isn’t in the best condition. No one in the leasing office could give me a valid explanation as to why. Also raccoons are running a muck here and there have been many days where I’m not able to get into my place without jumping over the debris or poop they leave behind. The raccoons come all the way up to the thirdly floor leaving a trail from the first floor. Also, our oven stops workin... read more
This company is extremely unprofessional. They moved me and my family until a pest infested and incomplete house. It has been almost two months and the problems persist. They use college students as their labor force. Their maintenance staff is incompetent. The office staff has yet to apologize, take accountability or resolved the issues. Now, they are refusing to talk to us. We will continue to fight to get our problems resolved. This is an awful predicament to be in for a year. You have been warned.
Long story short here! My daughter was looking for short term (2 months) apartment in Raleigh, NC while there for an internship. We looked at several places and decided on a sublet at Campus West. We had concerns because the apartment she would be leasing had some stains on the carpet from the previous tenant. She was pressed for time to find a place (literally only a couple days). Filled out all of the paperwork and they had her sign an additional agreement that she would take the apartment as is. My daughter mentioned a co... read more
Business response:
Joanie - we're so sorry that your daughter's experience at Campus West was less than positive! We would like the opportunity to speak with both you and your daughter in further detail so that we can come to a resolution. Would you mind reaching out to the Property Manager, Liz Wright, directly? She can be reached at elizabeth.wright@tpco.com. Thank you for taking the time to reach out to us regarding your experience at one of our communities, as it enables us improve our operations moving forward. We hope to hear back from... read more
If I could give them 0 stars, I would. I live at Cabana Beach Apartment in Gainesville, FL. The management there is horrible, dishonest, rude and lack proper communication skills. They guaranteed me a certain room which I didn't get and on top of that they tried evicting me for choosing not to pay rent for the month I was not staying there due to them not providing me my room.
Business response:
Mona - we're so sorry that you've had anything less than a positive experience at one of our communities. We would love the opportunity to speak with you in more detail about your particular situation so that we can work to correct it as well as clarifying any questions that you may have regarding rental installments. Would you mind reaching out directly to our Regional Manager who oversees this property? He can be reached at colton.lassinger@tpco.com. Thanks again, Mona. We hope to speak with you soon!
If I could give them 0 stars, I would. I live at Cabana Beach Apartment in Gainesville, FL. The management there is horrible, dishonest, rude and lack proper communication skills. They guaranteed me a certain room which I didn't get and on top of that they tried evicting me for choosing not to pay rent for the month I was not staying there due to them not providing me my room.
Business response:
Mona - thank you for reaching out to us with your feedback regarding Cabana Beach in Gainesville, FL. The comfort and satisfaction of our residents is extremely important to us, and we can't apologize enough that it seems we've fallen short of both your and our expectations of our communities. We would like to gather more information surrounding your specific situation so that we may work toward a resolution for you. Would you mind reaching out to us at residentcare@tpco.com so we can continue our communication? Again, thank... read more
Who sales someone an apartment with fleas and bugs?? Horrible management!!! Should be demolished!!!
Business response:
Hi Kendall - Thank you for reaching out to us. Can you PM us the apartment complex in which you live so that we may further assist?
Business response:
Hi Craig, We apologize that you have had a negative experience with us. Can you please message us your contact information so that we can further assist you?
Business response:
Hi Roberta, We apologize that you have had a negative experience with us. We would like to discuss any issues that you have had so that we may improve things for you. Can you please private message us your contact information so that we may further assist?
Frequently asked questions about The Preiss Company
How is The Preiss Company rated?
The Preiss Company has a 2.6 star rating with 265 reviews.
When is The Preiss Company open?
The Preiss Company is open now. It will close at 5:30 p.m.