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The Preiss Company
- Apartments
- Raleigh, NC
About this business
Location details
1700 Hillsborough Street, Raleigh, NC, 27605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely awful dealing with this company! Do not get housing at their “Avenue” property in Indianapolis! Regional Manager Chloe George is a joke and always has an excuse on why she can’t talk to you.
Business response:
Austin, we regret to know that your experience with one of our properties has been anything less than wonderful. Would you mind emailing us at residentcare@tpco.com with a few details about your time at The Avenue? We would appreciate the opportunity to assist in connecting you with the appropriate contact to discuss any issues or concerns you may have. Thank you for reaching out to us and we look forward to receiving your email.
My daughter is being bullied and mistreated by the management office at her residence . From the amount of negative feedback that I've read in recent reviews, she is not the only one experiencing this abusive and unprofessional treatment from the property manager . I've emailed the VP of property management and still have not come to any resolution and no accountability.
Business response:
Hello, Penny - thank you for reaching out to us. We're so sorry to hear that your daughter has been experiencing issues at one of our properties. We do understand that our Vice President of Property Management has been in contact with you directly since we received your review. If you require additional assistance, please email us at residentcare@tpco.com and we will be happy to help in any way possible.
I live in university woods in Raleigh and 1 of your guys are out here today with turbo haul allowing them to hurl items over the balconies!!!! Imagine how much you will be paying in medical and lawsuit costs when/if someone gets hit in the head. Then when I call them on it your employee has the nerve to tell me to "go back inside it's none of my damn business". Excuse me it is very much my business when I am on the first floor in danger of getting hit by stuff getting thrown. My 3 year old could easily get KILLED by that stu... read more
Business response:
Jennifer - The comfort and safety of residents at our communities is top priority, and we truly appreciate you reaching out to us about this incident. Would you mind messaging our team directly so that we can obtain more information in resolving this issue? We can be reached at info@tpco.com. Thank you again, Jennifer. We hope we are able to speak with you soon.
Do not allow your child to rent from this ridiculous company. They forced my sister to sign a new lease that now they will not let her out of. The management is rude and no help whatsoever. The only way out to the lease is to sublease. But the conditions are so bad no student want to stay there!
Business response:
Monique, we are extremely sorry to hear about your negative experience with us. If you could message us the specific property and details, we'd be glad to try and make it right for you.
Business response:
Abigail, thank you for taking the time to review The Preiss Company. We greatly regret that it seems you've had less than satisfactory experience at one of our properties. We would love to speak with you further and discuss where we may have fallen short of providing a positive living experience or customer service. Would you mind emailing us at info@tpco.com to let us know which property we can assist with and a few details about your concerns? Our team, as well as our site teams, strive to give each resident a 5 star e... read more
One star isn’t low enough. We have given eight months notice that we don’t want the apartment in Greenville The Boundary for my daughter in August 2018 because she is coming home. We’ve been told it is unbreakable even by death and they will not put her on a subleaser list or actively help find someone to rent it, she has to find her own subleaser to get out of this situation. I believe NC law states a landlord has to make reasonable efforts to rerent the unit. These kids working in the office are very rude and unhelpful. We... read more
Business response:
Beth - thank you for reaching out to us with your feedback regarding one of our communities in Greenville, North Carolina. We understand that a chance in circumstances can be frustrating and that there may have been some misunderstandings regarding our re-let process. We have passed your information as well as your message along to our on-site property manager who will be reaching out to you to help clarify this process as well as discuss your options. In the meantime, please feel free to reach out to info@tpco.com should ... read more
Wish I could give them negative stars!!!! VERY disappointed! My son leased an apartment from Priess in Greenville, NC. First I was NEVER told that my son would be able to renew his lease WITHOUT my permission. Keep in mind I was the co-signer. Kind of a BIG deal and worth mentioning. I was told when we moved him out in December that not only were we stuck with the current lease through July 2018 but that he had renewed it for August 2018! What the heck kind of business are you people running!?!?! Second, his roommate who tur... read more
Business response:
Andrea - thank you for taking the time to reach out to us and leave your feedback regarding one of our communities in Greenville, North Carolina. We truly apologize that it seems that you and your son's experience has fallen short of both your and our expectations. We have passed your information as well as your message along to the Regional Manager who oversees this community and will be looking further into the concerns that you have expressed. In the meantime, should there be anything that we can assist you with, please... read more
Don't rent from them. They don't care about the safety of their tenants and will try and nickle and dime you every change they get.
Business response:
Nina - thank you for taking the time to leave us your feedback. We can't apologize enough that your experience with one of our communities has made you feel this way about our company. We truly value all of our residents and would love the opportunity to make things right. Would you mind reaching out to us directly (info@tpco.com) to set up a time to chat? We would like to gain more insight into your experience and work to resolve any existing issues as well as use this information to make adjustments to our operations. Ag... read more
AVOID this company. They manage University Estates student apartments in Austin, TX. Kyle, Jasmine & another company rep gave us poor information & no documentation (our son is not a real estate expert.)She took a $6000 ck from us then *someone* forgot all about our subsequent discussion to cancel the apt. It all happened in 48 hrs. But they “say” they don’t know what we’re talking about. Jasmine told my son they had someone for the apt the next day & his refund would be mailed to him about 6 weeks ago. The REFUND WAS NEVER ... read more
Business response:
Hello, Mrs. Smith! Thank you very much for reaching out to us about your concerns regarding University Estates Austin. We regret and apologize that it seems you are experiencing any issues and/or miscommunication at this property. It is our goal to provide excellent customer service to all residents, parents, and visitors at each of our communities. Rick, the Regional Manager of University Estates, will be reaching out to you today to speak further about your concerns. It is our hope and goal to come to a solution and unders... read more
Frequently asked questions about The Preiss Company
How is The Preiss Company rated?
The Preiss Company has a 2.6 star rating with 265 reviews.
When is The Preiss Company open?
The Preiss Company is closed now. It will open at 8:30 a.m.