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The Residence at Boylston Place
- Assisted Living Facilities
- Chestnut Hill, MA
About this business
Location details
615 Heath St, Chestnut Hill, MA, 02467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Overall, we've had a good experience at The Residence at Boylston Place. However, there are some things that need improvement. My loved one is in a wheelchair, but his apartment is not wheelchair accessible. This has made things more difficult for him than necessary. For example, we had to remove the bathroom door, making it almost impossible for guests to use his restroom due to the lack of privacy. The food is inconsistent- sometimes it's great and sometimes it's poor. The aides are great. The communication with the family... read more
The staff at The Residence at Boylston Place is loving and caring. The facility is clean, updated, and cheerful. The size will be just right when they open up the new unit. For our needs, the facility is very well located. There is a lovely outdoor space. I very much like it as does my loved one, the resident. The meals are rather bland, but nourishing.
Business response:
Thank you for your review! We are glad to hear you've been enjoying Boylston Place so far and will definitely pass this along to the kitchen. We are always looking to improve and cannot do so without feedback like yours.
My suggestions for improvement: Provide more welcoming experiences for new residents. Add more activities for all residents that would provide more ways to get to know each other and to strengthen the community bond.
Business response:
These are excellent suggestions. Some things that we work very hard to provide, but could always improve on. Thank you for your feedback.
The community is friendly and clean. We have been happy there and it was the right placed for my dad. The community is on the smaller size and because of this it has a nice cohesive felling. The concierge even knows who my dad is and it is a nice cohesive feeling when you walk in.
It is a very great place to live in. Available medical care from the nurses for 24 hours. Efficient aides that always clean the place.
Boylston Place is a wonderful community and the residents are great!
Mother and Dad were happy here. After Mother passes away Dad stayed on for another 5 years. Everyone was nice and helpful to him. He loved the food. He developed strong and supportive friendships. Given the choice, we would make this decision to move here again.
[Name removed] explained all to us and viewed 2bd and studio facilities. The public areas are delightfully appointed.
This community, given it's size is more like a family cooperative staff. Very good food. An executive director who is responsive to residents needs. House keeping could use some improvement, and staff could benefit from increased staff. All in all I'm happy to be here.
Frequently asked questions about The Residence at Boylston Place
How is The Residence at Boylston Place rated?
The Residence at Boylston Place has a 4.3 star rating with 64 reviews.
When is The Residence at Boylston Place open?
The Residence at Boylston Place is closed now. It will open at 9:00 a.m.